Associate.Unit Administration, Aster Medical Centre, Qusais, Dubai, UAE

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Job Description
Communication and Coordination

    To facilitate smooth interaction between the team members and nursing administration
    Maintain comprehensive employee list up to date with all necessary information
    Keep track on the leave details of nursing team and report.
    Ensure timely collection and maintenance of  the nurse’s duty roster
    Ensure appointment order of employees is collected from HR department and is duly signed by them and returned to personal file
    Ensure creation of employee ID and E mail ID for newly joined nursing members
    Keep  track on BLS training and ensure every team’s attendance
    Coordination  of all nurses meeting with CNO and maintain meeting minutes
    Arrange the necessary manpower for medical camps in coordination with AGM Nursing
    Maintain the inventory of Nursing Office
    Support in planning departmental activities, evaluating doctors and other hospital employees, and creating and maintaining policies


Quality Assurance

    To participate and contribute to departmental quality initiative
    To carryout data collection/support in data collection
    To adhere to the safety norms of hospital, follow both patient, and  safety rules
    To participate and contribute to departmental quality initiatives
    To be aware of departments performance and objective
    Collection of  the quality indicator statistics from all departments concerned  in coordination with the statistician (QA)


Managing Patient Records

    The administrator must make sure that medical histories, current health information, and billing, insurance and legal documents are all being handled appropriately.
    Keeping all of this information organized and up to date is an essential role that a hospital administrator must fill


Job interactions

    Works closely with internal stakeholders such as the Chief Nursing Officer, Nursing, Security and Ambulance and Human Resources Department etc in matters related to reporting, co-ordination, transportation and security issues, coordination etc
    Works closely with external stakeholders such as Educational Institutions, Healthcare Organizations, and Company Representatives etc in matters related to facility support, feedback, coordination of educational activities


Advanced Qualification / Certification / Specialist Training

    Customer Care Professional Certification/ Customer Care Supervisor Certification


Minimum Experience

    0 - 2 years’ experience in similar role preferably in a tertiary hospital


About Us
Aster DM Healthcare Limited is one of the largest private healthcare service providers operating in multiple GCC states and is an emerging healthcare player in India. With an inherent emphasis on clinical excellence, we are one of the few entities in the world with a strong presence across primary, secondary, tertiary and quaternary healthcare through our hospitals, clinics and pharmacies. We have over 20,000 plus dedicated employees across the geographies that we are present in, delivering a simple yet strong promise to our different stakeholders: “We’ll treat you well.” We reach out to all economic segments in the GCC countries through our differentiated healthcare services across the “Aster”, “Medcare” and “Access” brands. 

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