Technical Engineer - Commercial & Consumer CIS /Gulf, Bridgestone, Dubai, UAE

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POSITION DESCRIPTION

Our Company:

Tokyo-based Bridgestone Corporation is the world’s largest manufacturer of tires and other rubber products. We employ over 140,000 people around the world, operate 3 technical centers and 178 manufacturing plants and sell products in more than 150 countries. "Serving Society with Superior Quality” has been our mission since Shojiro Ishibashi founded Bridgestone in 1931 and we look for individuals who share our passion to fulfill this mission.

Bridgestone Middle East & Africa (BSMEA) operates from locations in the UAE, Saudi Arabia, Jordan, Egypt, Morocco, Kenya and Ivory Coast. From these locations BSMEA covers 68 markets through 80 partners

Job purpose

The Technical Engineer for Commercial and Consumer CIS and Gulf Region will serve as a crucial link between Dubai HQ and local sales teams in assigned countries, providing expert technical knowledge on Bridgestone products. This role will enhance product understanding, support sales efforts, and ensure customer satisfaction across diverse markets, embodying Bridgestone's commitment to "Serving Society with Superior Quality.

Main responsibilities

Technical Product Support (Commercial & Consumer)                                                                                             RACI

Main accountabilities:
    

    Follow up on tire tests for new products and prototypes
    Gather and analyze competitor tire information
    Develop and maintain Product Power Index (Commercial)
    Provide after-sales monitoring support (Commercial)

    

Accountable

Market Research and Analysis (Commercial & Consumer)

Main accountabilities:
    

    Conduct operating condition surveys and scrap tire analysis
    Perform Market Service condition Index (MSI) surveys (Commercial)
    Collect and analyze Voice of Customer (VOC) data
    Execute count surveys to assess market presence

    

Accountable

Sales support (Commercial & Consumer)

Main accountabilities:
    

    Provide product and claim handling training to local branch teams, distributor partners and fleet team
    Daily support to sales team

    

Consult

Area quality management (Commercial & Consumer)

Main accountabilities:
    

    Local claim handling
    Claim data analysis
    Quality Concern Information and PL report
    Spec suitability judgment

    

Responsible

OE distributor approach (Consumer)

Main accountabilities:
    

    Local OEM distributor approach

    

Consult

Standard & Regulation activities

Main accountabilities:
    

    Local regulation monitor and negotiation with authority
    Local tire certification arrangement

    

Accountable

 

Countries in responsibility

BASED IN DUBAI OFFICE

Primary : CIS Region - Armenia, Azerbaijan, Belarus, Kazakhstan, Kyrgyzstan, Georgia, Moldova, Tajikistan, Turkmenistan, Uzbekistan

Secondary : Gulf Region - United Arab Emirates (Abu Dhabi), Oman, Kuwait, Qatar

 

Experience and Qualifications

    FLUENT RUSSIAN SPEAKER
    Excellent English speaker (optional: Arabic)
    Engineering University Degree
    Minimum 3 years of experience in the tire industry within the technical segment
    Proven track record in account management and technical sales
    Experience in data analysis and presentation of technical information with proficiency in MS Office (especially Excel) and Power BI, Tableau or else.
    Familiarity with both CIS and Gulf markets is highly desirable

 Required capabilities

     Collaborative and supportive mindset with strong teamwork skills
    Adaptable to different cultural contexts, demonstrating respect for diverse business practices across CIS and Gulf regions
    Ability to prioritize, plan, and organize effectively in a dynamic environment
    Self-motivated with the ability to work autonomously while maintaining strong communication with colleagues and key stakeholders
    Agile learner, able to quickly adapt to and utilize new software and technologies
    Eager to travel and work directly with customers in diverse field environments
    Strategic thinker who focuses on benefits rather than features/methods when approaching solutions
    Strong coordination skills, adept at managing cross-functional relationships
    Excellent analytical skills with a focus on deriving actionable insights
    Proactive problem-solver with a customer-centric approach
    Proven ability to train and coach others, contributing to team growth and development
    Commitment to continuous personal and professional growth aligned with Bridgestone's value

Key Performance Indicators

Performance will be evaluated based on project-specific goals, including but not limited to:

    Quality of market intelligence gathered and analyzed for diverse market conditions
    Improvement in product performance and customer satisfaction metrics across all assigned markets
    Effectiveness of technical support provided to sales teams in CIS and Gulf regions

MORE INFORMATION

All applications will be reviewed. Our Recruitment team will contact the suitable applicants for the next step of the recruitment process.

We are looking forward to hearing from you!

DETAILS TO REGISTER FOR THIS JOB:
NOTE: ATS-friendly CV is COMPULSORY!

https://careers.bridgestone-emea.com/job/Dubai-Technical-Engineer-Commercial-&-Consumer-CIS-Gulf/1094060801/?utm_source=LINKEDIN&utm_medium=referrer


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