Manager Digital Technology, McDermott, Dubai, UAE

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Job Description

Company Overview:

People power our future. That is why advancing a dynamic, inclusive environment, where everyone grows and thrives is critically important to us.

Our ingenuity fuels daily life. Together, we’ve forged some of the most trusted partnerships across the energy value chain to make what was once just an idea a reality: laying subsea infrastructure thousands of feet below sea level, installing offshore platforms hundreds of miles from shore, and using our expertise to design and build offshore wind infrastructure.

For more than 100 years, we've been making the impossible possible. Today, we're driving the energy transition with more than 30,000 of the brightest minds across 54 countries.

Here, what you do matters.

 

Job Overview:

The Manager Digital Technology role requires an in-depth understanding of Digital Technology concepts, theories, and principles and basic knowledge of other related disciplines. The Manager Digital Technology must be able to apply an understanding of the industry to improve effectiveness, provide guidance, and influence processes and policies for the Digital Technology discipline as well as identify and resolve technical, operational, and organizational problems that impact effectiveness. The Manager’s Digital Technology impacts the level of service and the Digital Technology team’s ability to meet quality and timeliness objectives. Policies, resource requirements, budgets, and the business plan should guide decisions made by the Manager Digital Technology.
Responsibilities

Key Tasks and Responsibilities:

    Develop online presences and digital communication platforms/tools
        Manage Project design and build phases of all digital communications and tools including developing and managing the process for these phases, and meeting milestones from ideation through to launch  
        Collaborate with internal staff to establish and deliver on agreed-upon strategies, requirements, plans, and next steps
        Formalizes all in written form
        Research, recommend, and implement best practices and solutions for all digital communications (including but not limited to hosting, e-mail list servers, online widgets, security, permissions, content management systems, QA, databases, and redundancy)
    Products manage all digital communications
        Manage the launch and ongoing product management, ensuring functionality at or exceeding agreed-upon specifications and branding guidelines
        Manage content, in collaboration with internal staff and external stakeholders- this includes training staff and stakeholders on the content management system- this may also include making direct updates, proactively soliciting updates, and setting and managing update processes, guidelines, schedules, and logging of updates
        Ensure the accessibility and effective online marketing of website content through traditional search engine optimization practices
        Recommend, develop, and program new website functionality as appropriate
        Ensure proper operation and functionality of the website, diagnosing and resolving problems appropriately
        Maintain registration, permissions, and appropriate domain names  
        Serve as the primary point of contact for all users and digital communication vendors
        Partners with outside vendors and consultants as necessary to optimize the website
    Outcomes measurement/reporting
        Monitor usage, user satisfaction, and performance of all digital communications
        Design, prepare, and present outcomes reports
        Implement outcomes learnings and make recommendations for improvement
    General
        Participate in regular team meetings to review progress and deliverables

Qualifications

Essential Qualifications and Education:

    Minimum bachelor’s degree required related to Computer Science / Computer Engineering / Information Technology / Computer Technology / Management Information System
    8+ years of relevant experience preferably in digital technologies & IT services to manage digital product development team and support product development lifecycle; work experience can be waived by 2 to 3 years with education higher than the minimum degree requirement met or 1+ year experience leading a global team in a similar role
    Programming and site creation expertise; information architecture; basic graphic design, image editing, and layout design
    Specific skill-based competencies required to satisfactorily perform the functions of the job include:  
        Expertise working with database structure, programming, content management; search engine optimization, large-scale content management systems; server and virtual host management; site security; permissions; user-generated content; online communities; social media platforms; RSS; online applications/forms
        Expertise with web design software, Adobe Creative Suite, WordPress
        Expertise working with Drupal Ability to code in HTML, C++, Java
        Microsoft Office software, Google Docs, Smart Sheet
        Preparing and maintaining accurate records and logs  
    Project management experience managing multiple websites and digital communications in a consumer for-profit or innovative, marketing-savvy nonprofit organization
    Excellent organization and project management skills
    Excellent verbal, written, and visual communication and presentation skills; have an outgoing and polished demeanor
    Excellent ability to source, distill, and apply relevant best practices and research from a variety of sources and formats
    Working knowledge of and commitment to the principles, practices, ethics, and legalities of Internet Web publishing
    Ability to deliver high-quality work, quickly, in a dynamic organization under time pressure
    Demonstrated success in creating real impact within a networked, cross-organizational environment
    Ability to “lead from behind” and keen understanding and skill in relationship building and stewardship of network-dependent initiatives
    Commitment to climate and environmental solutions for the company’s mission



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