Learning, Development, and Service Excellence Supervisor, Shangri-La Hotel, Abu Dhabi, UAE

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Learning, Development, and Service Excellence Supervisor

Human Resources, Shangri-La and Traders Hotel, Qaryat al Beri, Abu Dhabi

We have a great opportunity for a dynamic and passionate individual to join our Human Resources team as Learning, Development, and Service Excellence Supervisor. The successful candidate shall be meticulous with a great eye for details, engaged, and resourceful.
 

What we are looking for?

    Has a passion for Learning, Development, and Service Excellence
    With good communication and people management skills
    Has strong organizational skills with ability to multi-task
    Enjoys interacting with people
 

What will you do?
 

    Maintains effective internal communication on learning needs, programs, and service excellence to respective stakeholders
    Effective administrative skills in tracking, record keeping, filing all records related to the department
    Support hotel audits with the records and follow company policy as well as local authority guideline in training related area
    Ability to create a learning environment, assisting all other HR related activities, and Service Excellence programs
    Effective and coordination with external stakeholders

 
Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi

 The hotel comprises 213 luxurious guestrooms and suites and 6 four-bedroom villas with private pools, all furnished to the highest standards in a modern Arabic style. To meet the needs of long-staying guests, the hotel offers 161 fully-furnished spacious serviced apartments ranging from studios to four-bedroom units.  The hotel is located within the acclaimed Qaryat Al Beri complex, on a one-kilometre stretch of private beach overlooking the strait that separates Abu Dhabi Island from the mainland. The hotel is conveniently located next to a souk, offering a variety of shops under one roof. It is only a ten-minute drive from the city’s international airport, five minutes from the golf course and the Convention Centre, and 15 minutes from the Corniche and the city centre.

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