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What if you could do the kind of work the world needs?
At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.
WSP Middle East is seeking a dynamic and experienced Head of Workplace and Administration Manager to lead our Workplace and administration function at WSP. In this pivotal role, you will be responsible for creating a productive and supportive work environment that enhances employee engagement and operational efficiency. You will oversee key areas such as Office & facility management, and vendor relationships, while also managing our translation services and document control function.
As a strategic leader, you will drive initiatives that promote a positive workplace culture and optimize resource utilization. Your ability to foster collaboration and lead a diverse team will be essential in achieving our organizational goals. Additionally, this role requires a willingness to travel to WSP offices within the region to ensure alignment and support across our operations. If you are passionate about workplace management and dedicated to creating an exceptional employee experience, we would love to hear from you!
Your new role, what's involved?
Manage and lead high performing Workplace and Administration teams across the Middle East, supporting their development and engagement within the business
Lead the Facilities team to develop appropriate strategies, and ensure effective preventative maintenance is in place which is monitored on a regular basis.
Lead our administration function which comprises of; fleet management, travel support, executive support, translation support & secretarial support, where some of these teams are based in our iCRC in India.
Connection with stakeholders, including leaders of the business, to ensure service levels are constantly improving & meeting the changing demands of the business
Lead our business travel function, including development & management of expenses policies, and overseeing corporate spend
Oversee the translation services to ensure accurate and timely communication across multilingual stakeholders, enhancing accessibility and understanding of key materials.
Manage services and processes to meet the needs of the business, ensuring consistency across the Middle East offices and project site offices.
Manage relationships with external service providers & key vendors to ensure quality of service and value for money.
Oversee office refurbishments, renovations and maintenance work ensuring compliance with our WSP standards
Drive forward improvements, to implement best practice processes and increase efficiency across all disciplines in the team
Drive sustainability initiatives across our Workplaces in all aspects
Work closely with our finance team to prepare and manage a large budget, including quarterly forecasting
Ensure compliance with HSE and Quality standards and support with internal / external office audits
Primary point of contact for leaders of the business to manage and organise the implementation of initiatives and events, ensuring engagement of office and project site office employees.
Regular regional travel (including India) as per business requirements
Develop appropriate ME workplace strategy, ensuring this aligns with the WSP global real estate strategy
Reviewing workplace occupancy data on a regular basis, ensuring data accuracy, appropriate technology is deployed & workplace strategies are developed accordingly for accurate space planning.
Liaison with the global workplace & FM teams
In the event of unforeseen circumstances, supporting the crisis management team with actions primarily related to workplace & travel
Leveraging technology to improve efficiency across all admin & workplace functions
Upholding WSP’s high ethical standards in all aspects of the role
Understand ME culture, norms and practices to ensure we maintain inclusive workplaces
We'd love to hear from you if you have:
Education: Bachelor’s degree in Business Administration, Facilities Management, or a related field; Master’s degree preferred.
Experience: Minimum of 10-12 years of experience in workplace management and administration, with at least 5 years in a similar role.
Skills:
Strong organizational and project management skills.
Excellent communication and interpersonal abilities.
Proficiency in document control and translation management.
Experience with facility management and vendor relations.
Knowledge:
Familiarity with compliance regulations and best practices in workplace safety.
Understanding of employee engagement strategies and workplace culture enhancement.
Leadership: Proven ability to lead and motivate a diverse team, fostering a collaborative environment.
Technical Proficiency: Competence in using office management software and tools, including project management applications.
Travel Requirement: Open to traveling to WSP offices within the region as needed.
Imagine a better future for you and a better future for us all.
Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world.
DETAILS TO REGISTER FOR THIS JOB:
NOTE: ATS-friendly CV is COMPULSORY!
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