Executive - Resolution Support, DP World, Dubai, UAE

This job is OPEN to APPLY for ALL Nationalities, unless otherwise specified.

Read the Job Description, and scroll down for "Details to Register for this Job" to APPLY...
Job Description

    Serve as the primary point of contact for all tenants, developing and maintaining strong, positive relationships.
    Address and resolve tenant complaints promptly and effectively, ensuring high levels of tenant satisfaction.
    Proactively engage with tenants through regular communication and outreach to understand their needs and anticipate potential issues.
    Coordinate with internal departments to manage and resolve tenant issues effectively.
    Collect and analyze tenant feedback to identify trends and areas for improvement.
    Maintain detailed records of tenant interactions and complaints for reporting to management.
    Ensure that tenant issues are resolved in compliance with company policies and procedures.
    Provide tenants with information about market policies, services, and facilities.
    Assist in developing and implementing strategies to improve tenant satisfaction and retention.
    Prepare and present regular reports on tenant satisfaction and resolution activities to management.
    Stay updated on industry trends and best practices in tenant relations and resolution.
    Participate in tenant meetings and events to foster a strong sense of community and collaboration.

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DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.

By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualification for this or other job vacancies.

DETAILS TO REGISTER FOR THIS JOB:
NOTE: ATS-friendly CV is COMPULSORY!

https://ehpv.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/12755


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