Account Manager, Uber For Business, Riyadh, KSA

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About the Role

The Uber for Business Team is looking for a sharp and highly motivated individual to join our team! We need creative thinkers and builders with previous sales experience who are passionate about commercial businesses. You’ll be on the frontlines introducing Uber to organizations while developing and executing strategies around sales.

As a Senior Account Manager, you will collaborate with a cross functional team of Account Executives, Implementation Leads, Premium Support Specialists, Product Managers and others to drive customer retention and growth through operational and commercial excellence.

Account Managers manage the post-sale experience and long-term partnerships of our Top-Tier customers in the region. Account Managers oversee the day-to-day relationship of strategic accounts within their book of business and are responsible for retention as well uncovering the wallet to drive growth and increase revenue through expanding into new locations, use cases and products.

What You'll Do

    Construct, forecast and manage sales pipeline via Salesforce CRM
    Achieve all assigned account management quotas for the measurement cycle
    Identify customer needs, understand the business drivers behind requests, and leverage the Uber for Business value proposition to achieve mutual goals.
    Retain and grow your book of business through monthly/quarterly business reviews, account expansion plans, upselling and cross-selling, and building strong consultative relationships while exceeding a quota
    Drive meetings with a C-Suite level audience to align on partnership goals and get buy-in for account expansion initiatives
    Be able to execute in short-term sprints while maintaining a vision for long-term sustained success
    Collaborate cross-functionally to build efficiencies, elevate customer experience and share knowledge, communicate and collaborate with Uber teams around the globe
    Wear multiple hats: sales strategy, lead generation, sales rep, and account manager and be an advocate for Uber for Business strategy and growth in the region
    Be the champion for customer advocacy, testimonials and data trends that can help build the business forward

What You'll Need

    Minimum 7 years of B2B / B2B2C sales experience in a client facing function
    Strong commercial acumen and negotiation skills
    Analytical skills and ability to extract trends and insights from customers data
    Executive Presence and ability to engage with multiple stakeholders

Bonus Points If

    Good with articulation, communication, presentation and interpersonal skills, with the ability to identify and provide comprehensive solutions for varying customer needs
    Ability to use insights and data-driven decision making to inform the sales process
    Developing sales strategies and market pitch to respond to a dynamic market landscape
    Experience in KSA with Government organizations
    Manage multiple stakeholders with potentially contrasting expectations and timelines
    Organizational skills and ability to manage and prioritize across your book of business to deliver on goals and targets
    Effective problem solving skills to resolve customer challenges associated with behavior change, technology adoption and growth
    Love collaborating in a team setup and innovate on existing process and ways of working to increase business impact

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.

DETAILS TO REGISTER FOR THIS JOB:
NOTE: ATS-friendly CV is COMPULSORY!

https://www.uber.com/global/en/careers/list/134674/?iis=Job%20Board%20-%20Recruitment%20Marketing&iisn=Indeed%20Organic&iisp=organic&ittk=SDRBKGRMVC&jClickId=c4f07baa-db3f-47b2-bf82-240d77317f93


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