Read the Job Description, and scroll down for "Details to Register for this Job" to APPLY...
Core Responsibilities:
· Supports in delivering the store annual sales targets
· Assists in maintaining proper coverage and schedule so as to ensure the store maintains high levels of customer service
· Conducts store operations audits to ensure compliance with the required store standard operating policies
· Oversees the store’s after sales processes and ensures full adherence to repair/return policies and procedures through proper communication with internal stakeholders.
· Ensures customer needs are met, complaints are resolved and customer service provided is of exceptional standard; identifies current and future customer requirements by establishing rapports with potential and existing customers
· Ensures that visual merchandising standards are achieved and that products are displayed in accordance with brand policy
· Ensures promotions and pricing are accurate and in tune with company standards and policies.
· Generates and analyzes sales reports and provides insights to maximize stock potential; reports on the performance of new and core collections
· Submits daily invoices and sales recap to Finance
· Executes store operations including cash handling, inventory taking and record keeping in line with company’s standard operating procedures
· Maintains proper loss prevention standards and ensures compliance with cash handling, fraud and theft of products
· Manages inventory such as in-bound movement of goods, receiving, stocking, restocking, transfers and managing inventory discrepancies
· Ensures interior and exterior of the store are clean and maintained to company and brand standards
· Directs the team to follow standard operating procedures and store appearance standards
· Carries out the duties of a cashier (as required)
People Management:
· Defines goals and key performance indicators for each member of the team and ensures effective implementation of the Athlocity's performance management process
· Develops talent within the team by providing guidance, mentoring and coaching to achieve the defined goals
· Drives a culture of feedback and coaching in the Business Unit/ Department by providing feedback on an ongoing basis, identifying development needs and coaching the employees on the areas of improvement.
DETAILS TO REGISTER FOR THIS JOB:
NOTE: ATS-friendly CV is COMPULSORY!
https://careers.gmg.com/jobs/4049206-store-supervisor-sportsNOTE: ATS-friendly CV is COMPULSORY!
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