Receptionist, Noya British School, Abu Dhabi, UAE

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Job Description

Aldar Education are currently seeking a Receptionist Noya British School to support our growing family of owned and operated schools in Abu Dhabi.

The successful candidates will be closely aligned with our core values and ethos and possess a genuine understanding and appreciation of the values of the region.


 
Responsibilities

Main duties:

    Deliver high quality customer service to all visitors and staff, representing the Academy in a professional manner
    Greet visitors in a friendly and helpful manner
    Have a strong knowledge of the key information about the Academy
    Offer guidance and assistance to parents through the student registration and admission process during the initial enquiry stage
    Provide general clerical/administrative support e.g. updating attendance registers, photocopying, filing, faxing, completing standard forms, responding to routine correspondence
    Undertake word-processing and other IT based tasks e.g. database, excel, Internet research
    Produce lists/information/data as required e.g. class lists
    Sort and distribute mail

Specific Duties:

    Attend and participate in relevant meetings as required
    Answer, screen and forward incoming phone calls in a friendly and professional manner ( following our standard telephone etiquette/ protocol)
    Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
    Provide basic and accurate information in-person and via phone/email
    Assist Admissions team with in-bound and out-bound calls
    Log admissions enquiries into the MIS – data base
    Perform other clerical receptionist duties such as filing, photocopying and printing
    Arrange transportation for visitors when require
    Provide accurate and comprehensive information about the schools, including the curriculum, education level and tuition fees.
    Respond to telephone calls and enquiries courteously and direct calls to appropriate personnel, using the Referral System.
    Assist with tasks assigned as and when required by the management team.
    Undertake any other reasonable duties within the overall function, commensurate with the grading and level of responsibility of the post
    Perform other duties as requested by direct and dotted line reporting managers/ supervisors.


 
Qualifications

Minimum Qualifications:

    High School Certificate/Diploma or Bachelor Degree Certificate.

Minimum Experience:

    A minimum of 2 years of experience in a customer focused role in the region
    Experience in the education field is preferred

Job Specific Knowledge & Skills:

    Fluent English communication skills, written and oral
    Arabic speaker is preferable
    Strong interpersonal skills to aid in daily contact with parents in a diverse multi-cultural environment
    Excellent office management skills

Aldar Education is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. Offers of appointment are subject to satisfactory references and police clearance.

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https://fa-etxx-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/1048


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