Associate, UCITS Fund Operations and Investor Servicing, GQG Partners, Abu Dhabi, UAE

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Description

ABOUT GQG PARTNERS

 

GQG Partners is an investment boutique which is a wholly owned subsidiary of a majority employee-owned company listed on the Australian Securities Exchange (ASX: GQG). The firm manages global and emerging market equities for institutions, advisors, and individuals worldwide. The company is headquartered in Ft. Lauderdale FL, with offices in New York, Seattle, London, Sydney, and Abu Dhabi. GQG Partners manages more than US $155 billion in client assets as of June 30, 2024 and employs approximately 200 associates worldwide.


GQG is passionate about investing and strives for the highest levels of excellence in a competitive industry. It is our responsibility to help investors secure their financial future and we are honored that our clients entrust us with their financial capital. We endeavor to create a business that is closely aligned with our clients’ financial interests. And we strive for success at all levels of our organization through a commitment to independent thinking, continual growth, cultural integrity, and a deep knowledge of the markets.


ABOUT THE POSITION


Job Title:                            Associate, UCITS Fund Operations and Investor Servicing

Manager:                          Associate Director, Operations and Investor Servicing

Employment:                    Full Time

Location:                           Abu Dhabi, United Arab Emirates; London, United Kingdom


This position will report to the Associate Director, Operations and Investor Servicing and will partner closely with key members of the Sales, Client Service, Onboarding, Marketing, Portfolio Operations, Compliance, Finance and Technology teams. This role will span a wide range and be involved in various strategic initiatives as well as executing details required to manage the regulatory activities and fund operations of GQG UCITS Funds.


KEY RESPONSIBILITIES


Manage the regulatory activities and fund operations for the GQG UCITS Fund complex

    Maintain current understanding of regulatory requirements and industry standard processes.
    Establish working relationship with UCITS Fund Vendors (Fund Manager, Fund Administrator, Fund Accountant, Transfer Agent, etc.)
    Identify gaps and develop procedural controls to oversee quality across service providers and internal GQG teams.
    Implement regulatory, financial, platform and client reporting processes.
    Provide subject-matter-expertise in response to internal/client queries.
    Provide metrics and exception reports.
    Update required reporting for 3rd Party Platforms, Reporting Agencies (including Tax), etc.
    Review 3rd Party Commission, Platform, Rebate payments.
    Ensure GQG revenue/expense activity attributable to the UCITS Fund complex is communicated accurately/timely to GQG Corporate Finance team (including Forecasts/projections).
    Implement strategic changes (i.e. new fund vehicles, share classes, pricing, etc.)


Ensure superior Investor experience when transacting with the Fund

    Develop strong understanding of the client onboarding, account maintenance, and subsequent transaction processes.
    Monitor Salesforce Cases activity to ensure Investor requests are being handled in a timely and accurate manner.
    Ensure Investor information is accurately entered into Salesforce to support sales reporting and client inquiries.
    Review Investor Rebate calculations for accuracy.


QUALIFICATIONS

    Bachelor’s Degree (Finance or Accounting preferred).
    8+ years’ experience in UCITS Client Service/Fund Operations in UCITS asset management industry.
    Ability to think strategically, assess risks/gaps/opportunities, and recommend solutions.
    Proven success partnering with third-party vendors providing critical fund administration services.
    Exceptional risk and business judgment, with the ability to integrate the two and partner with business leaders.
    Demonstrated leadership of strategic initiatives that have improved workflows, productivity, efficiency, quality and service levels.
    Proven track record leading teams in multiple successful complex implementations.
    Ability to influence across all areas of the organization and work with all levels of employees effectively.
    Ability to work in an intense environment under tight deadlines and competing priorities.
    Strong attention to detail.
    Ability to work flexible hours in order to be available for meetings across global time zones.
    Ability to learn and excel at day-to-day responsibilities and contribute to driving process improvement, standardization, and automation.
    Strong communication and project management skills.
    Ability to work independently and in a team environment.
    Proficient using Microsoft suite (Excel, Word, Outlook, PowerPoint).

 

GQG Partners LLC is an Equal Opportunity Employer and will not engage in unlawful discrimination on any basis prohibited by local, state or federal law. This policy applies to all aspects of employment, including recruitment, placement, promotion, transfer, demotion, compensation, benefits, social and recreational activities and termination.

For more information about equal employment opportunity, please click here for “EEO Is the Law.”  GQG Partners LLC may participate in E-Verify, please view the following links for details in English and Spanish. For information regarding your Right to Work, click here for details in English and Spanish.

Please refer to our Applicant Privacy Notice for important privacy disclosures.

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