Service Specialist, GE Vernova, Ad Dawhah, Qatar

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Job Description Summary
All resources, and logistics required to perform services and maintenance activities on customers' site/property. These activities contribute to, maintain, repair and refurbish sold or existing products. Includes all types of maintenance service (preventive and remedial), manage maintenance facilities and field services engineering. Impacts departmental operations and responsible for planning/execution. The role has some autonomy but is focused on execution of activities within an operating discipline covered by standard functional practices and procedures. Some judgment may be required but this is typically with guidance.

Job Description

Roles and Responsibilities

    Provide technical direction and guidance to craft labor in support of a power equipment outage
    Developing in-depth knowledge of a technical discipline, uses prior experience and acquired technical expertise to execute policy/strategy
    In-depth understanding of key business drivers; uses this understanding to accomplish own work, in-depth understanding of how work of own team integrates with other teams and contributes to the area
    Uses some level of judgment and has ability to propose different solutions outside of set parameters but with guidance, uses prior experience and on-the-job training to solve straightforward tasks, has access to technical skills and analytic thinking required to solve problems
    May use multiple internal sources outside of own team to arrive at decisions
    A job at this level is likely to be an individual contributor with proven interpersonal skills or an early people leader who can hire and develop talent
    Perform troubleshooting activities at site locations to diagnose problems, determine appropriate resolution, and implements corrective actions
    Perform installation and commissioning activities at customer site locations
    Be capable of working unsupervised and leading small teams
    Performs a wide range of engineering tasks to ensure the technical integrity and proper installation and commissioning of GE drive systems
    Develop presentations and provides training and instruction to customers on drive operations
    Provide continuous, 24 hours by 7 day a week, support in response to customer calls for service
    Ensure appropriate response and service is provided to customer

Required Qualifications

    At least 10 years of experience in the relevant field
    Bachelor's degree in electrical and mechatronics engineering
    Strong computer proficiency and technical aptitude with the ability to utilize MS Office applications
    Possess detailed knowledge, competence and expertise with installation and commissioning tasks and services
    Field service and commissioning experience with drives and/or power and/or automation systems and/or dynamic positioning
    Strong oral and written communication skills in English
    Maintain a valid driver’s license

Desired Characteristics

    Strong analytical and problem-solving skills
    Excellent communication and interpersonal skills
    Ability to work independently and as part of a team
    Ability and willingness to work remotely as required
    Ability and willingness to travel approximately 80% of the time, as required
    Ability to execute increasingly complicated assignments, which require considerable engineering skill and creative ability and independent judgment

Additional Information

Relocation Assistance Provided: No

#LI-Remote - This is a remote position
GE Vernova’s businesses provide products and services through its Power, Wind and Electrification segments. The Power segment consists of Gas Power, Nuclear Power, Hydro Power, and Steam Power, the Wind segment consists of Onshore Wind, Offshore Wind and LM Wind, and the Electrification segment consists of Grid Solutions, Power Conversion, Electrification Software and Solar & Storage Solutions.

DETAILS TO REGISTER FOR THIS JOB:
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https://jobs.gecareers.com/vernova/global/en/job/GE11GLOBALR3767532EXTERNALENGLOBAL/Service-Specialist?utm_source=indeed&utm_medium=phenom-feeds


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