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Purpose of Role: The Service Centre Manager will be responsible for overseeing the efficient and effective operations of the branch including safety, quality, recruitment and lean principles.
Strong leadership, adaptable technical knowledge, and customer service skills will see you make a powerful impact in this role. You will bring a strong history of success and accomplishment and the ability to thrive in a dynamic and fast-paced environment.
Dubai service center has focus of Service Exchange with key customer , Long term Service contracts , Managing Field service support across Middle east . We are looking to develop Bucket repair and Rubber Lining capabilities
Why choose Weir:
Be part of a global organization dedicated to building a better future: At Weir, the growing world depends on us. It depends on us constantly reinventing, quickly adapting and continually finding better, faster, more sustainable ways to access the resources it needs to thrive. And it depends on each of us doing the best work of our lives. It’s a big challenge – but it is exciting.
An opportunity to grow your own way: Everything moves fast in the dynamic world of Weir. This creates opportunities for us to take on new challenges, explore new areas, learn, progress and excel. Best of all, there is no set path that our people must take. Instead, everyone is given the support and freedom to tailor-make their own career and do the best work of their lives.
Feel empowered to be yourself and belong: Weir is a welcoming, inclusive place, where each individual’s contribution is recognized and all employees are encouraged to innovate, collaborate and be themselves. We continually focus on people and their wellbeing. We believe in fairness and choose to be honest, transparent and authentic in everything we do.
Key Responsibilities:
Exhibit exemplary safety focus and support safe behaviours in your facility
Exhibit a collaborative approach to ensure that customer needs are prioritised
Lead and mentor the team to achieve set Service KPIs across all areas required, ensuring accountability within each individual’s role
Ownership of facility operating budget and management of production costs to plan
Safety First: Demonstrate 100% commitment to our zero harm behaviors in support of our drive towards developing a world class safety culture.
Job Knowledge/Education and Qualifications:
Proven experience in a leadership role, overseeing technical workshop or site operations.
Excellent verbal and written communication skills, with the ability to convey information clearly, concisely, and effectively.
Adaptability and flexibility to accommodate customer preferences and provide personalized experiences.
Ability to develop and implement business strategies that drive revenue growth, improve operational efficiency, and enhance overall business performance.
Provide seamless communication and collaborative engagement with diverse departments
Founded in 1871, Weir is a world leading engineering business with a purpose to make mining operations smarter, more efficient and sustainable. Thanks to Weir’s technology, our customers can produce essential metals and minerals using less energy, water and waste at lower cost. With the increasing need for metals and minerals for climate change solutions, Weir colleagues are playing their part in powering a low carbon future. We are a global family of 11,000 uniquely talented people in over 60 counties, inspiring each other to do the best work of our lives.
For additional information about what it is like to work at Weir, please visit our Career Page and LinkedIn Life Page.
Weir is committed to an inclusive and diverse workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, veteran status, disability, age, or any other legally protected status.
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https://weir.wd3.myworkdayjobs.com/Weir_External_Careers/job/Dubai/Manager--Service-Centre_R0025094?source=LinkedInNOTE: ATS-friendly CV is COMPULSORY!
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