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Reports to:
Customer Service Manager
Job Purpose
To support members of the Sales Team, in all areas of their commercial activities with any tasks related to the business development and the sales growth of the division.
Tasks and Responsibilities
Communication
Display excellent communication skills, both orally and in written format in emails
Handle internal enquiries via telephone & email
Be thorough and clear in all communication
Pay great attention to detail
General Duties
Support the Account Manager in all areas of their commercial activities
Handle with customer enquiries and requests via telephone/email
Raise sample requests and send samples to the customers or contract manufacturers
Work closely with internal departments across different functions
Work closely with the Customer Service Dpt during order processing
Organise presentations and quote letters
Keep customer records, pricing and requirements up-to-date
Support the Account Manager with customer complaints – internally & externally
Work with Microsoft Office and Product Vision to manage projects and administrative tasks
Support the Account Manager organising and co-ordinating customer meetings
Support the Account Manager in managing Regulatory enquiries (documents, specific enquiries)
Project Management
Enter and follow-up on fragrance projects efficiently to ensure deadlines are met
Work closely with the lab to organise submissions and samples
Prepare and ship submissions to customers
Prepare and communicate quotations to customers
Prepare submission presentations
Conduct
Adhere to CPL policies and procedures
Support other members of your team
Skills and Attributes Required
Excellent written and verbal communication skills
Enthusiastic and a team player
Skilled in solving problems fast and effectively
Customer focused, commercial mindset
Be thorough and clear in their communication
Able to work efficiently and effectively with attention to detail and quality
Able to prioritize workload without supervision
Good time management
Highly proficient in using Excel spreadsheets, making ppt presentations
Self-motivated with ability to show initiative
DETAILS TO REGISTER FOR THIS JOB:
NOTE: ATS-friendly CV is COMPULSORY!
https://careers.cplaromas.com/job/Dubai-Sales-Coordinator/731661822/NOTE: ATS-friendly CV is COMPULSORY!
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