Quality Control Analyst, Planet, Dubai, UAE

This job is OPEN to APPLY for ALL Nationalities, unless otherwise specified.

Read the Job Description, and scroll down for "Details to Register for this Job" to APPLY...

Role Overview:
Planet is seeking an energetic, enthusiastic and detail oriented team player to join the Risk, Compliance & Governance Team in the Middle East, based in Dubai UAE.

What you will do:

    You will be responsible for undertaking operations necessary for quality testing within quality control
    Review accuracy of transactions recorded in the system and provide real time decisions (approve/reject)
    Participate in development and implementation of reporting suite for high-risk cases and system issues by conducting investigations and recommending solutions
    Coordinate with merchants for rectification of transactional data
    Participate in internal assessments of key processes through a risk-based approach, to ensure regulatory compliance to ensure fraud and credit risk are acceptable to the business
    Responsible for identifying and troubleshooting system issues/bugs as and when identified
    Assist and train other analysts and business Teams on processes and system flows
    Conduct risk-based investigations in a swift and efficient manner
    Proactively perform other duties when assigned

Who you are

    Strong academic record to degree level supported by any relevant sector related and / or professional qualifications;
    Appropriate level of knowledge and experience of best practice fraud risk management and governance frameworks and methodologies;
    Analytical thinking and problem-solving skills
    Knowledge of local fraud mitigation, compliance and risk management strategies
    Proficient in Microsoft Office suite
    Ability to act as a ‘business partner’ to the organisation and not purely fulfil a box ticking mandate; the ability to provide strategic, analytical and business support;
    Excellent communication skills with the credibility to gain respect internally and, to the extent appropriate to the role, externally with people at all levels



DETAILS TO REGISTER FOR THIS JOB:
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https://planet.wd3.myworkdayjobs.com/en-US/Planet/job/Dubai-Tax-Free-Office---UAE/Quality-Control-Analyst_JR07488


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