Account Manager, Caterpillar, Dubai, UAE

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Career Area:

Sales

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

About MWM

MWM – a Major Brand With 150 Years of Experience in Distributed Energy Generation

Since 1871, we have been developing and producing sustainable gas engines and gensets in Mannheim. With its MWM brand, Caterpillar Energy Solutions can look back on a tradition more than 150 years old, always guided by the pioneer spirit of our founders, Carl Benz and August Ritter. The enthusiasm and innovative strength of our engineers have always continued to yield new cutting-edge solutions. They contributed to MWM’s becoming what it is today, one of the leading and most renowned brands in the field of gas engines and gensets.
We thus continued to improve the output rating, efficiency, and reliability of the MWM cogeneration systems and gas engines that are distributed from Mannheim throughout the globe today. The result: We have become one of the world’s leading suppliers of highly efficient and eco-friendly complete systems for distributed energy and heat generation (combined heat and power, cogeneration systems).

With our deep understanding of the entire value chain, we are a reliable partner in the development of customized and efficient energy solutions.

Role Summary

• Coordinates all sales activities for a specific client for large and complex energy projects.
  

What you will do

• Senior sales representative of the MWM brand in the Middle East for large and complex energy projects

• Drives MWM business growth in the region, both from new engines sales and aftermarket service perspective related to the selected projects

• Business Development of new customers in close coordination with the regional MWM sales team focusing on industrial applications (Refining, Petrochemical, Chemical, Power Generation, etc.)

• Close collaboration with EPC (Engineering, Procurement, Construction), Engineering FEED and other companies involved in project development to ensure early engagement of MWM on all relevant projects.

• Support of the development of the MWM presence, including participation in industrial workshops, conferences, and trade fairs (in collaboration with regional sales and MWM head office)

• Preparation of technical and commercial proposals in collaboration with other stakeholders within the MWM head office

• Management and coordination of technical and commercial proposal negotiation with both Direct customers and other stakeholders for the selected projects

• Ensuring a high level of forecasting accuracy for incoming orders and working closely with the Head Office on Product delivery time

Skill you must have

• Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.

• Industry Knowledge: Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations.

• Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

• Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.

• Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.

• Account Management: Knowledge of account management; ability to manage day-to-day activities, providing services and support to existing clients.

• Value Selling: Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.

Top candidates will also have:

• Power generation project experience

• Technical background

  
  

Degree and experience requirements:

• Completed engineering or business degree.

• Specialization in mechanical engineering/industrial engineering/electrical engineering or equivalent will be considered an advantage.

• At least 5 years of successful experience in international sales and/or project management in industrial environments

• Extensive knowledge of Industrial customers in assigned regions (Middle East), with special attention on Refining, Chemical, Petrochemical, Power Generation, MMM, and other major industries in the region with be considered a strong advantage.

• Fluent in spoken and written English (at least level C1). Working knowledge of the Arabic language will be considered an advantage.

• High level of initiative, open-mindedness, and intercultural competence to create a team atmosphere.

• Professional and confident appearance and the ability to represent the company in front of a C suite of major customers in the region.

• Above-average commitment and willingness to travel (at least 50% of the time)

Additional Information

• Travel: up to 50% in assigned territories

• No relocation package offered.

• Work location: Dubai office (flexible work arrangement - 3-day office policy)

What We Offer:

From day one, you’re set up to thrive at Caterpillar: helpful training, relatable mentors, global experience, competitive salary package, work-life balance, and the growth opportunities you expect with a Fortune 100 company.

You power our success, and we are committed to empowering yours. After all, when your work can impact the entire world, it’s important to do work that matters.

About Caterpillar

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

Posting Dates:

Caterpillar is an Equal Opportunity Employer (EEO).

Not ready to apply? Join our Talent Community 

DETAILS TO REGISTER FOR THIS JOB:
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https://careers.caterpillar.com/en/jobs/job/r0000258518-account-manager/


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