Read the Job Description, and scroll down for "Details to Register for this Job" to APPLY...
Overview of the role:
Ensure and prepare estimates that ensure maximum Customer Retention and profitability
What you will do:
- Execute assigned jobs according to established work standards, specifications and required time.
- Observe professional decorum and hospitality with the customer and with the co-employee
- Maintain the discipline of the service establishment through strict adherence of company rules, regulations and procedures
- Collect all necessary and reliable information from the customer to support evaluation and assessment on damaged vehicle
- Evaluate and assess customer’s damaged vehicle and prepare estimation report provided with list of repair, labour cost and other necessary expenses
- Exercise care with customer property while it is under the organization's control or being used by the organization
- Verify reliability of product or parts information in the Audatex System
- Coordinate with insurance company to finalize estimates based from the result of survey on the damaged vehicle
- Keep up with new technology, work procedures, time standards and relevant technical know-how to maintain or improve work productivity and quality.
- Contributes to team effort by accomplishing related results as needed
- Perform all duties and responsibilities mentioned in the related business SOPs
- Comply with the BYD Quality Management System and participate with organization’s improvement activities
Required skills to be successful:
- Knowlede in the automotive industry
- Technically proficient.
- Customer oriented
- Able to communicate well in Arabic and English
About the Team:
Reporting to Bodyshop Manager, you will be an individual contributor and working in a busy Aftersales environment.
What Equips You For The Role:
- 2 to 3 years overall experience with automotive industry, preferably in a similar service role related with EV’s.
- Diploma or Bachelor of Automobile /Mechanical Engineering.
- Write and Speak English fluently, is computer literate and possess driving skills.
- Has a strong problem-solving skill and inter-personal skills
- Microsoft Office Proficient
- Planning and Organizing
About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.
DETAILS TO REGISTER FOR THIS JOB:
NOTE: ATS-friendly CV is COMPULSORY!
NOTE: ATS-friendly CV is COMPULSORY!
https://career5.successfactors.eu/careers?company=C0001144036P
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