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Overview of the role:
To amend jobcards and invoices in the system and providing account information variations to workshop supervisor. To prepare daily Labour Analysis and report to the national Service Manager. To manage the workshop store operations and exercise control on receipts, issues and storage of materials, consumables, and tools. Perform workshop administration as required in the respective branch. To control job flow to appropriately skilled technicians maximizing on time completion, testing, washing and minimizing down time while ensuring all resources used are posted to the job card.
What you will do:
- Clerical Functions and maintain Personnel and Administrative records and procedures.
- Amending computer jobcards and invoices, to speed up workshop flow.
- Preparing all external and internal jobcards and proper billing with all labour, parts, oil, sublets and consumables.
- Proper checking of invoices and related documents with computer statements to maintain accuracy.
- Arranging daily workshop performance report.
- Prepare incentive computation and claim form as per the daily time sheet.
- Ensure all vehicle repairs to be of BYD Quality
- Achieve customer satisfaction by on-time completion of vehicle repairs or service.
- Ensure full and accurate communication to workshop, parts, reception, and quality control.
- Ensure full and accurate communication to workshop, parts, reception, and quality control.
- Maintain up-to-date progress on each and every vehicle under maintenance / repair.
- Ensure Technicians’ optimum utilization, productivity and efficiency.
- Maintain standard operation codes and current flat-rate manuals.
- Ensure all materials and labour resources used are posted to each and every job card.
- Ensure that all returnable materials issued e.g. tools, SSTs, manuals etc. are returned back to the store on time. Non-returnable material such as paint and consumables issued is recorded for adjustment against inventory and charging to job cards.
- Provide the necessary assistance to Workshop Manager on administrative matters e.g. attendance record, incentive calculation, time sheet control / compilation, fixed asset inventory audit, etc.
- Ensure high standard of safety regarding the stored item to prevent fire hazard or any other accident.
- Daily monitor waste stock such as oils, tyres, batteries, metal, plastic, paper etc. Organize collection for saleable items and disposal of rubbish items.
Required skills to be successful:
- Write and Speak English fluently, is computer literate and possess driving skills.
- Has a strong problem-solving skill and inter-personal skills
- Microsoft Office Proficient
- Planning and Organizing
About the Team:
Reporting to Aftersales Manager, you will be an individual contributor and working in a busy Aftersales environment.
What Equips You For The Role
- Diploma or Degree
- 3 -5 years’ experience in a similar role or equivalent
- SAP Proficient Knowledge.
- Communication Skills
- Warehousing / Parts Inventory
About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.
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https://career5.successfactors.eu/careers?company=C0001144036PNOTE: ATS-friendly CV is COMPULSORY!
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