Payments Client Service Account Manager - Trade Commodity Specialist, JP Morgan Chase & Co., Dubai, UAE

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JOB DESCRIPTION
You will work in partnership with senior stakeholders in the Energy, Power, Renewables, Metals & Mining and Agricultural sector, developing and servicing clients in Central Europe, Middle East and Africa region. The Trade & Working Capital Client Service Team is responsible for the servicing of Commercial and Structured Trade Finance products. The team is also required to use in-depth product knowledge to resolve challenging client facing issues during the product lifecycle.


As a  Trade & Working Capital Client Service Account Manager - Commodities Specialist in Payments, Trade Services team you must be a Subject Matter Expert in Trade instruments such as Letters or Credit and must have a proven experience in the Trade Department of a leading International Bank with a focus on assisting Oil & Gas and/or international Commodities Traders.

Job responsibilities

Manages the process of issuing, confirming and discounting Letters of Credit (“LC”) and Standby Letters of Credit (“SBLC”) on behalf of Commodities clients in the Oil & Gas, Power, Metals & Mining or Agricultural sector
Has deep knowledge of LC/SBLC mechanisms for Commodity Products
Understands very well the Oil & Gas and Commodities industries  
Knows key market practices in the sector: for example, is able to identify if certain clauses are considered as market practice or if they are not common in the industry
Explains the clients’ LC requirements to internal stakeholders, assessing key risks and mitigants for the bank
Shows strong Leadership and Coaching skills - shares industry expertise with Client Service Account Managers to develop and maintain SME status within the team
Operates in a collaborative environment and possess strong interpersonal skills necessary to work effectively with colleagues at various levels of the organization; works within tight deadlines
Understands the Commodity products lifecycle from front to back and be the “go-to” person within the team
Partners with Trade Sales as Trusted Advisor to enable new business and solutions
Works closely with the Client Service, Operations, and Compliance teams and other regions to close gaps and standardize processes / improve consistency
Communicates with clients to solve immediate day-to-day issues on live transactions as well as understand their long term needs to shape business decisions
Required qualifications, capabilities, and skills

SME of Commodities products in terms of product characteristics, risk, market data and industry trends
Strong knowledge of the Oil & Gas and Soft & Hard Commodities products and industry
Previous experience in another Financial Institution dealing with Trade Finance Letters of Credit products related to shipments of commodities
Ability to articulate a commercial rationale to Client Service Account Managers and Operations teams covering commodity transactions
Analytical and process improvement mindset
Confident communicator able to adapt style to internal and external stakeholders
Demonstrate strong teamwork and values mindset
Thrive on working in fast paced environment while maintaining attention to detail
Fast learner with the ability to think out of the box and provide solutions
Preferred qualifications, capabilities, and skills

Ability to influence demanding individuals
Impact to drive meetings with senior Operations, Service and Compliance management to articulate complex terms and mitigate risks
Arabic language advantageous
CDCS/CITF Qualification
 

 

ABOUT US
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

DETAILS TO REGISTER FOR THIS JOB:

https://jpmc.fa.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/210485371?utm_medium=symphonytalent-jobads&utm_campaign=Default%20Campaign&utm_content=Payments%20Client%20Service%20Account%20Manager%20-%20Trade%20Commodity%20Specialist&utm_term=210485371&utm_source=Indeed



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