Services Account Director MEA, Sidel, Dubai, UAE

This job is OPEN for ALL Nationalities to Apply, unless otherwise specified.

Read the Job Description carefully, then scroll down for "Details to Register for this Job"...

Your Opportunity

Member of AOA Services Management team with responsibility of Driving Performance across the Services Organization functions and processes. Drive Middle East & Africa Services sales activities of the organization as well as leading the related team. Define & implement sales strategies identifying potential customers, managing existing customer relationships in order to deliver budgeted sales and margin targets

Your Mission

Maintain the relationship with and manage the customers pertaining to Sidel aftersales offering.

Responsible for meeting customer needs and ensuring customer satisfaction, whilst developing and maximizing sales and margin contributions for Sidel in given territory.

Customer point of contact for Services and aftersales activities.

Grow sales and profitability of Services offering, adapt regional services strategy to his/her territory, direct and implement action plans

Ensure that customer production line is optimized to the maximum

Responsible for performance of Sidel products, reports non-conformities and responsible for issue resolution process

Propose new Services products that add value to the Customer and are profitable for Sidel

Sell and negotiate Sidel Services portfolio, according to rules and processes of the Company

Plan customer contacts, visits and promotions

Coordinate and analyze market and competitor information, provide forecasts and report to relevant stakeholders

Lead a team and develop required competencies

Your Profile

Level of education and languages:

Bachelor’s degree or equivalent

Good level of local language and English. French as a plus

Required experience and skills:

Bachelor's Degree or equivalent/Master's in Business Administration or Sales & Marketing

Minimum 10 years’ experience in Services and territory/business area management, including Sales experience

DETAILS TO REGISTER FOR THIS JOB:

https://www.sidel.com/en/about/careers/customer-services-job-3756/req3756

Also, Copy-Paste Your CV in the Comments section.



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