Read the Job Description carefully, then scroll down for "Details to Register for this Job"...
Mission Générale
As Sales Delegate, you will be responsible for ensuring the excellence of the Hermes image in the points of sale and in the Hermes Store in Travel Retail. You will support the Beauty Consultants (BCs) by training them and transmitting the Hermes excitement. In addition, you will manage Travel Retail operations.
Eléments de contexte
Position reporting to the Travel Retail Area Manager in charge of the following regions
GCC (UAE, QATAR, KUWAIT, BAHREIN, OMAN, KSA)
INDIA (MUMBAI, DELHI) AND MALDIVES
LEVANT (LEBANON, EGYPT, JORDAN, CYPRUS, IRAQ)
Position based in Dubai
Principales activités
Excellence of Image in retailer Point Of Sales and in Magasins Hermes in Travel Retail
Ensure excellence of execution of the permanent Image of Hermes for all type of distribution in Travel Retail of its area (Hermes stores, Personalised space, generic stores) following the strategy defined by the Area Manager by following up with local teams and conduct regular market visits
Anticipate and implement the Visual Merchandising guidelines following the marketing plan, including: order and set up of Visuals, Point Of Sale Materials, planogram and definition of the stock need per each store as well as ensuring to receive pictures of the implementation
Prepare and implement the store openings or refits
Plan the animation (targets, promoters, products, Point Of Sales Materials) and ensure excellence of execution of the animation in Point Of Sales, following the trade plan recommendation done by the trade marketing manager and produce animation reports
Make sure the novelties reach the shop on time as per the creation plan and ensure a successful launch as defined in the Trade Plan (Visual Merchandising, commercial activations, training)
Manage and motivate Beauty Consultants
Define the skills of the Beauty Consultants needed in function of the business strategy and type of clientele per store
Recruit BCs according to the Hermes expectations (values, attitude, team spirit)
Train, integrate, empower the BCs and create a strong team spirit with the other BCs and with the store management
Share objectives, evaluate, and animate team and individuals to ensure sales performances. Define local incentives
Coach and ensure the excellence of service, BCs attitude and grooming
Define profile and recruit of the promotors team for animation. Set and share target. Define incentive
Budget follow up on BCs and promotors investment (define commissions amounts and bonus per BCs to the office in charge of payroll, temporary promotors invoices vs planning) Ensure the partnership with agencies
Train and convey the Hermes excitement to all different sales team
Learn and integrate all the training modules provided by International Training and work in collaboration with the local trainer to be able to deliver local training to all the local sales staff (BC, Hermes staff, promotors & generic staff)
Collaborate with our local trainer to execute the Training Strategy for Travel Retail: identify priorities, implement assessment and roll-out a new Beauty Consultant development program
Organise the yearly Travel Retail Seminar in coordination with the training department
Feedback to the Area Manager and International trainer your training activities and report needs or best practice of competition
Manage Travel Retail Operations
Suggest, verify, and process the customer orders in coordination with the Area Manager, inline with the budget and needs of customers.
Make sure all the requested Point Of Sale Materials is ordered. And make twice a year the POSM Forecasts.
Coordinate with Logistic team in France and Customer Service.
Manage the Expenses and Budget related to the Travel Retail activity (animation, BCs)
Calculate monthly commissions of Beauty Consultants and share them with the retailer
Handle the credit notes in accordance to the process and make sure they are received by client on time
Manage the reception of invoices (animations, BCs salary, sales rebates…) by processing them, sharing them with accounting and follow-up with the yearly budget
Profil du candidat
Profil:
You have a successful experience in commerce and retail.
Attention to details & multi-tasking
Responsible and willing to take responsibilities
People oriented with leadership skills – assertive, patient, able to manage many Beauty Consultants across several countries, according to the Hermes values
Passion for fragrances, cosmetics and for the Hermès Universe
Pro-active - dynamic, enthusiastic, flexible, team player
Willing to learn - open-minded, positive.
Willing to improve the existent and have critical thinking – creative and analyst
Communication Skills
Speaks and writes fluently English (French and Arabic are a plus)
Ability to discuss and challenge a wide range of stakeholders (BCs, retailers, agencies, promoters…)
Team spirit: willing to share and cooperate with the rest of the team.
Team leader: drive a team of more than 50 beauty consultants.
Business Sense
Priority management
Sales and Business Oriented with strong analytical skills
Entrepreneur attitude - ability to initiate & propose
Achiever - receptive to figures & objectives
Customer oriented - knows the value of a customer-oriented service
Strong Organisational Skills
Computer skills - Excel, PowerPoint
DETAILS TO REGISTER FOR THIS JOB:
https://talents.hermes.com/en/opportunities/245548en-sales-delegate-travel-retail-m-w?sType=LinkedIn_Sponsored&utm_medium=jobboard&utm_source=LinkedIn_sponsored_defaultApplied For Many Jobs, But Didn't Get Any Interview Calls? Apply For This Job Using a Branded AI-compliant ATS-Friendly CV from Dubai-Forever.Com.
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