Read the Job Description carefully, then scroll down for "Details to Register for this Job"...
Job Purpose: Leads 2 key flagship studies - Brand Health Tracking and NPS - with full responsibility of research output. Focuses on ensuring alignment on research objectives and design with key stakeholders as well as the delivery of insights. Adapts plans and priorities to address resource and operational challenges. Recommends design and operational improvements to the flagship studies while conducting the studies and may be involved in other strategic projects. Decisions and problem-solving are guided by procedures and business plan. This role is primarily an Individual Contributor with guidance from Associate Director.
He/ She will work closely with other Insights team members (Competitive Intelligence, Brand & Thought Leadership) as well as regional stakeholders in North America, Middle East, Europe and Asia.
Reports to: Reporting to Associate Director, Market Insight
Job Responsibilities:
Responsible for the planning, coordinating, and administering two of our largest flagships tracking studies – Brand Health Tracking and Net Promotor Score studies.
Ensures smooth coordination with external vendors on methodology, sampling, fieldwork progress, incentive planning, reporting, and data analysis.
Accurately conduct scripting and monitoring fieldwork in Verint
Analyze and synthesize data for report writing.
Maintain and update Tableau dashboard with new data.
Manage contract approvals and invoice processing on a timely basis.
Accountable for working with internal stakeholders on any queries for both studies.
Efficiently check and ensure research outputs are accurate and with high standard.
Responsible for prompt preparation of research output to answer internal stakeholders and senior management’s needs.
Communicate effectively with outside vendors and internal stakeholders.
Flexibility to work with global teams and varying time zones effectively.
Strong organization skills with the ability to juggle priorities and work under pressure to meet tight deadlines.
Ability to balance multiple priorities at once and deliver on tight timelines.
Job Requirements:
Minimum of 5 years of health insurance or international health care provider experience.
Degree holder in Statistics, Marketing or related discipline
Data driven, and highly numerate.
Excellent skills in Microsoft Office especially PowerPoint and Excel
An experience with data analytics tool(s), Tableau or Verint is a definite plus.
Due to communication with documents with external vendors and internal stakeholders with various backgrounds, hence proficiency in English is a must and other additional languages would be good to have.
Personal Competencies Required:
Self-starter and willing to learn.
Detail minded with critical thinking.
Strong reporting and analytical skills with ability to create and improve reporting packs and methodologies with some support.
Excellent verbal and written communication, interpersonal and negotiation skills.
About The Cigna Group
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
DETAILS TO REGISTER FOR THIS JOB:
https://jobs.thecignagroup.com/us/en/job/CIGNUS23019122EXTERNALENUS/Market-Insight-Senior-Analyst?utm_source=indeed&utm_medium=phenom-feedsApplied For Many Jobs, But Didn't Get Any Interview Calls? Apply For This Job Using a Branded AI-compliant ATS-Friendly CV from Dubai-Forever.Com.
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