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We are far more than a worldwide leader. We are more than 240000 women and men who share something unique.
Each and every day we host the world. We care for millions of people. We are all moved by curiosity. We love blending cultures. We are proud of our differences
Yes, we lead the way. But we want to go further, with audacity, with imagination, with passion
SOFITEL DUBAI the obelisk
Sofitel Dubai the Obelisk is Sofitel’s largest property in the Middle East. The hotel features 594 luxury guestrooms inclusive of 68 suites and 96 serviced apartments in the heart of Dubai. A variety of trendy restaurants and bars including a contemporary Asian restaurant, a Gastro Pub, a French Brasserie and Pool Bar & Lounge bring residents and patrons together to celebrate the French “Joie de Vivre”. Guests have the option to unwind at the Sofitel Spa with L’Occitane and outdoor pools with private cabanas or workout in a fully-fledged fitness center. Business travelers have access to 1,589 square meter of meeting space including one state-of-the-art ballroom ideal for the most sought after social gatherings.
Sofitel Dubai the Obelisk will infuse the brand’s essence with capitalizing on a perfect balance of modernism and ancient Egypt reflective of the renowned design elements of Wafi. If you are as excited as we are about connecting hearts and showing your guest passion, join us as the next Heartist and help us to make Sofitel Dubai the Obelisk a truly welcoming destination!
Job Description
The Position
To manage the overall operation of In-Room Dining, following established objectives for the highest standards in professional management and administration as well as in effective and fair personnel development.
KEY ROLES & RESPONSIBILITIES
Motivate, discipline, direct and supervise the work of all employees in In-Room Dining
Develop and maintain training programs to ensure a high degree of staff professionalism
Manage day-to-day operations of In-Room Dining
Handle complaints and make effective service recovery
Ensure standards are being followed in accordance with F&B policies and procedures
Ensure all employees have full product knowledge
Regularly inspect food & beverage quality
Follow established and proper Accounting procedures
Hold monthly one-to-one staff meetings to establish and monitor targets and achievements, and update performance logs accordingly
Conduct daily roll calls and ensure employees adhere to grooming standards
Develop maintenance schedules
Liaise with stewarding on inventory and breakage control
Maintain daily log book maintaining clear and concise information on the operations.
Establish guest database with preference records of regular guests
Schedule employees to maintain Hotel’s service standards within budgeted labour costs
Assign responsibilities to subordinates and conduct regular performance checks
Implement weekly cleaning schedules for operating equipment (trolleys, pantry, etc)
Manage organization and cleanliness of departmental areas by conducting weekly walk-throughs with Hygiene Manager, Housekeeping and Engineering Department
Control stock of all equipment in In-Room Dining
Constantly monitor staff's appearance, attitude and degree of professionalism
Qualifications
PERSONAL ATTRIBUTES
Excellent reading, written and oral proficiency in English
Experienced in all aspects of restaurant service
Must be well-presented and professionally groomed at all times
Excellent leader and trainer with strong motivational skills
Strong interpersonal skills and attention to detail
High degree of professionalism, sound human resources management capabilities, business acumen, energy and determination
Proven organizational skills, able to set and meet deadlines with quality results
QUALIFICATIONS
Degree in Hotel Restaurant Management or equivalent
EXPERIENCE
Minimum 4 - 5 years Luxury/5-Star Hotel experience
DETAILS TO REGISTER FOR THIS JOB:
https://jobs.smartrecruiters.com/AccorHotel/743999950351022-in-room-dining-managerApplied For Many Jobs, But Didn't Get Any Interview Calls? Apply For This Job Using a Branded AI-compliant ATS-Friendly CV from Dubai-Forever.Com.
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