Read the Job Description carefully, then scroll down for "Details to Register for this Job"...
Overview
About the company:
Group 42 is an artificial intelligence (AI) and cloud computing company based in Abu Dhabi. We build
and manage significant cloud computing infrastructure, perform fundamental and applied AI research,
and deploy AI-centric industry solutions across a range of industries:
• Government and smart cities • Oil and gas • Aviation • Healthcare • Financial services • Hospitality
and Tourism • Cloud • Analytics • Consumer Apps • SmartNation
We operate across the UAE, regional countries in the GCC, Central Asia and the Middle East, and North
Africa. We partner extensively with leading international players who complement our ecosystem and
support the delivery of our mandates. These partnerships can take a range of forms from supplier
relationships to deeper business partnerships like joint ventures or direct investment by Group 42.
Visit our website www.g42.ai for more information.
Role Overview
G42-Smart Nation, Operations is looking for an experienced Operation support Engineer to take challenges
for support and Maintenance of existing, Key Projects/System of new compute and network technologies
across our global production infrastructure footprint. This position will work at a strategic level with internal
and external Operation Team, and other cross-functional teams to develop strategies for integrating new
technologies and to better support existing technologies across the operational fleet.
The operation engineer has to take care of the server environment, which includes installing new servers
and fixing issues with existing servers and services. They also have to help developer teams do the
troubleshooting, respond to and troubleshoot service requests, incidents/problems, incident and service
request escalations. Provides support to systems including day-to-day operations, monitoring, and problem
resolution for all of the server/storage/client devices, etc.
Responsibilities
To take care of the server environment, which includes installing new servers and fixing issues with
existing servers and services.
▪ To operate assigned system work, monitor network devices, and perform daily system activities
▪ To work with the vendors for daily system checking and implementation
▪ To monitor and review databases and correct errors or inconsistencies
▪ To generate and export data reports, spreadsheets, and documents as needed
▪ To notify supervisor of system status, applications processing status and of any equipment
requiring maintenance
▪ To troubleshoot the issues with internal team and vendor when occurred
▪ To write and report the daily task to management team
▪ To get trained by vendors to take over the relevant operation knowledge, and take over the key
task from vendors
▪ To perform other related work as required
▪ Identifies operational problems by observing and studying the functioning and performance of
systems.
▪ Provides operational management information by collecting, analyzing, and summarizing
operating and engineering trends.
▪ Develops operational solutions by defining, studying, estimating, and testing alternative
approaches.
▪ Anticipates operational problems by studying operating targets, modes of operation, and unit
limitations.
▪ Updates job knowledge by participating in educational opportunities, reading publications, and
participating in professional organizations
Qualifications
Linux Server administration, familiarity with the fundamentals of Linux scripting languages.
• x86 server hardware administration.
• Kubernetes/Docker operations and administration.
• Networking design and administration.
• MongoDB, MySQL, Redis database administration.
• Familiarity with basic coding, program and design, such as Linux, shell and database
development
• Familiarity with common operating systems and network monitoring programs
• Understanding of relevant programming languages, such as Python, Ruby, Java, C#, or other
languages
• Excellent communication skills, including speaking, writing and active listening
• Good collaboration and teamwork skills with internal management team
• Timely response and communication with management team for any immediate problems or
errors
• Active attitude toward new programs and systems
• Strong understanding of operations, services, and applications
• Good analytical and problem-solving skills
• A talent for technical innovation understanding
Experience requirement:
• Min. 3 years of experiences in engineering/computer operation and IT area
• A bachelor’s degree in engineering or a related field
• A network security certificate is a plus
DETAILS TO REGISTER FOR THIS JOB:
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