Commercial Customer Development Manager (SaaS / IT sales experience essential), Mimecast, Dubai, UAE

This job is OPEN for ALL Nationalities to Apply, unless otherwise specified.

Read the Job Description carefully, then scroll down for "Details to Register for this Job"...

Give our customers a continuous sense of security. 

Know how to make a customer of years feel just as important as the day they signed on the dotted line? Our Commercial Customer Development team handles all our existing Mimecast accounts throughout the Region. As a dominant innovator in our market, our customers expect more from our service. That means showing them you’re motivated to understand their businesses and use your commercial acumen to solve the problems that matter to them. 

What You’ll Do

From optimistically pursuing your monthly, quarterly, and annual upsell revenue targets, to travelling to meet clients in person, you’ll walk the line between customer care and insightful sales opportunities.

Managing a portfolio of corporate level customers across commercial and entry level enterprise to:

Drive additional revenue (upsell) through existing named account list of clients, key partnerships and Mimecast Customer Customer Success Managers

Commercial point of contact for named account list of customers to protect renewals and combat churn and downsell

Work closely with Channel Partners to drive incremental business and support their requirements from the partnership.

Build and maintain relationships with existing customers.

Business Administration –manage the reporting of the KPI’s* and general CRM housekeeping.

Liaise and attend meetings with other company functions necessary to perform duties and aid business and organisational development.

What You’ll Bring

Ultimately, you will have a proven track record of success in generating upselling opportunities and a high retention rate of customers. If you’ve worked with corporate technology, cloud computing or cybersecurity, that’s even better!

Proven upsell business sales achievement against activities/KPIs.

Experience selling through channel partners a plus.

Understanding of customer buying process with various stakeholders

Excellent communication skills, ability to deliver sales presentations.

Competency with customer relationship management platform Salesforce

Results oriented team player comfortable with a high performance and dynamic environment.

What We Bring

Joining Mimecast as an Account Manager means spearheading client relationships, driving revenue growth, and strategically aligning solutions, shaping our team's success. As you elevate our position in cybersecurity and email management, you'll thrive in a dynamic environment, receive comprehensive support for professional growth, and contribute to an industry-leading company where your impact truly matters.

We are Mimecasters. And we are alive with purpose.

DEI Statement

Cybersecurity is a community effort. That’s why we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone – unless they’re a cybercriminal, of course.

We’re proud to be an Equal Opportunity and Affirmative Action Employer, and we’d encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups.

We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won’t affect your application.

Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.

DETAILS TO REGISTER FOR THIS JOB:

https://mimecast.wd5.myworkdayjobs.com/Mimecast-Careers/job/United-Arab-Emirates---Dubai/Commercial-Customer-Development-Manager--SaaS---IT-sales-experience-essential-_R4279?source=LinkedIn

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