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About Us
As a leader in luxury retail in the Middle East, Al Tayer Group's retail division, Al Tayer Insignia, hosts a portfolio of some of the world’s best luxury brands in the fashion, jewellery, home and department store categories. Complementing its position in luxury retail, Al Tayer Insignia has also built new frontiers in lifestyle retail, representing leading brands in the Beauty, Home, Fashion and Hospitality sectors. Our brands include Bloomingdales, Harvey Nichols and Armani to name just a few!
About The Role
To build and drive programs for identification, management and reporting of operational risks exposure minimizing loss of inventory, cash and/ or revenue leakage
What You’ll Be Doing
Strategic Roles and Responsibilities
· To lead the loss prevention functions both domestically and regionally to drive programs for identification, management and reporting of operational risk exposure minimizing loss of inventory, cash and/ or revenue leakage for all retail locations.
· Drive a program of integrated control reviews and assist the risk team to build and implement mitigations to improve the control framework.
· Work with the wider risk function to review operational dashboards to identify key shrink areas and develop strategic programs to mitigate risks and limit losses.
· Develop and oversea the implementation of core loss prevention initiatives across all retail and logistics locations to ensure continuous improvement with minimal impact on customer journey.
· Ensure compliance to Anti Money laundering legislation, through process evolvement and KYC screening.
· Incidents & exception monitoring and recommendation build to prevention reoccurrence / impact
· Investigate known or suspected internal theft, external theft, or vendor fraud
· Collaborate with law enforcement agencies to report or investigate crimes
Functional Roles and Responsibilities
· Ensure consistency in Audits performed by the loss prevention functions across the whole of retail and review and monitor subsequent operations action plans.
· Conduct periodic store/warehouse visits to review compliance with LP controls across the region.
· Perform store risk assessment for all retail locations across the region by assessing considering inventory value, volume of transactions, adequacy of physical security measures, HSE measures and other key factors.
· Review analysis of stock count and audit results to identify key trends to identify strategic priorities and LP resource deployment.
· Incidents & exception monitoring and recommendation build to prevention reoccurrence / impact
· Investigation lead and reporting. Investigate known or suspected internal theft, external theft, or vendor fraud
· Support Learning and Development department in developing Awareness programs & training on loss preventative controls.
· Collaborate with law enforcement agencies to report or investigate crimes
· Direct work of contract security officers or other LP agents
· Inspect buildings, equipment, or access points to determine security risk and confirm adequacy
· Respond to all Security Incident Reports raised by the stores / distribution reference security equipment.
· Perform adhoc store visits to review all security equipment is used correctly. To include CCTV, EAS and intruder alarm system
· Liaises with Mall Security / local police. Advises stores on procedures dealing with shoplifters and assists in subsequent police cases
· Demonstrate capability to independently conduct case investigations and collect data from various sources, establish facts, and draw valid conclusions.
· Effective investigative interviews skills as part of a case investigation - as per international recognized best practise standards
· Demonstrate understanding of GCC Laws & Regulations with potential impact on Loss Prevention or Security activities.
· Review AML, NYC data, assigning risk rating and identifying requirements for enhanced due diligence.
People Management Roles and Responsibilities
· Proven ability to coach and develop a team of LP Manager and Leads
About You
Education/Certification and Continued Education
· Bachelor or Master’s Degree
Years of Experience
· 7 years work experience in a large/ diverse retail establishment with latter 2 -3 years in a Loss Prevention/ Asset Protection/ Security Management position
Knowledge and Skills
· Ability to lead a team of Managers/executives/coordinators.
· Good basic commercial and business acumen with excellent analytical and critical thinking skills.
· Good Strategic management ability to set up a long term (3-5 year) department strategy in coordination with the team and key stakeholders as well as 1 year operational plan.
· Critical thinking skills and ability to drive strategic initiates related to shrinkage reduction.
· Understanding of Budgeting and & Forecasting process and ability to set up budget for own department as well as re-charge budget for Retail Divisions for Loss Prevention related initiatives.
· Good influencing, leadership, interpersonal and coaching skills.
· Good change management and stakeholder management skills.
· Good project management, planning, and execution.
· Proactive, collaborative and consultative in leadership style.
· Very good presentation and communication skills both written and verbal.
DETAILS TO REGISTER FOR THIS JOB:
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