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This job description is a summary of the typical job duties and requirements that are essential to the evaluation of the job and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. On occasion, individuals classified on this job may be required to perform functions of a higher or lower skill level not included in this job description.
Job Summary/Purpose
Provide analysis and solutions to develop and improve Al-Sayer Group SAP system serving as a bridge between the company IT team and staff members who use the technology.
Job Responsibilities
1. Assist in developing strategic plans and assessment of company performance.
2. Provide technical support for SAP DBM users by addressing and resolving help desk tickets on time and on efficient manner.
3. Provide Industry standard Solutions in DBM Core modules Sales and After sales.
4. Design, implement and configure minor to major functionalities in SAP DBM.
5. Follow up with DBM Section of users and Finance data owners to fix data issues or to re-assign responsibilities.
6. Propose advanced solutions to the business there by increasing their efficiency and revenue.
7. Prepare Functional Specification Documents and review the changes done by 3rd Party teams.
8. Manage design process, implementation, and ongoing enhancements for the overall SAP DBM module.
9. Analyze the document requirements and design solutions for the business process scenarios by means of interviews, workflow analyses and facilitated discussions with users.
10. Realize the technology solution in order to fulfill business requirements, including design frameworks, documentation and proof of concept needs while adhering to documentation, configuration, security, development, and testing standards and guidelines.
11. Translate business requirements into detailed functional specification design and interface design documents for development, testing and implementation.
12. Review and approve deliverables in coordination with client business stakeholders.
13. Analyze existing custom developments, objects, modifications and evaluate the impact of changes on them.
14. Determine business requirements and troubleshoot issues in coordination with the users.
15. Keep track of customer satisfaction and provides input and assistance to other IT projects related to ERP as required.
16. Analyze SAP middleware functions including BDOC architecture, replication, message queues, and request processing.
17. Support latest technologies related to Mobile applications.
18. Ensure that proper training is given to the users and that the system is usable, performing appropriately and the business flow is complete and correct.
Educational Qualifications and Experience
Bachelor's Degree in Computer Science, Information Technology or Business with 6 years of experience (5+ years in SAP IS-Auto).
Certification and Licensure
SAP Certification in DBM module.
Configuration experience with CRM Middleware to integrate with IS-U (ECC).
Linguistic Abilities
English is a must.
Techno-Functional Competencies
S-Automotive Dealership functions
S-Database Systems
S-Software Development Process
S-Auto-Management System
B-Project Management Tools
S-Programming Languages
B-Document Archival, Security and Management
S-Policies and Procedures
B-Business Writing
S-Products and Services
B-Professional Services
S-Software Support Process
S-Hardware and Software
B-Testing and Quality Assurance Tools
Behavioral Competencies
4 - Customer Orientation
4 - Achievement Orientation
4 - Impact and Influence
4 - Execution Excellence
4 - Personal Effectiveness
4 - Problem Solving
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The information contained in this Job profile is the property of Al- Sayer Group. It must not be copied or used for commercial or other purposes without prior written consent of the Management of Al-Sayer Group.
DETAILS TO REGISTER FOR THIS JOB:
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