Read the Job Description carefully, then scroll down for "Details to Register for this Job"...
What are we looking for
We are looking for professionals to join a challenging project in the Customer Quality department in Dubai. You will provide advanced technical support to our sales team on solving customers’ claims, as well as, providing advice to all our customers on how to design, elaborate and install our materials. The job involves traveling 70 % of the time.
What you will do
Dealing with end users' claims. Giving resolution and solving when possible.
Projects follow up, online and onsite, at any stage: design, elaboration, installation and building site final cleaning.
Large format training on handling and installation processes. Both practical and theorical.
Training our internal and external customers on new product updates.
Managing product manuals, updating them according to new updates.
What you need to succeed
Professional Experience:
At least 2 years of experience in construction management.
Customer service and suppliers’ management.
Experience in design and installation of ventilated façade (desirable).
Academical Background:
Bachelor's degree in building engineering, Architecture, Civil Engineering, or similar.
Knowledge:
English Level: C1 (construction sector vocabulary).
Other languages (desirable).
What we do offer
You will join a company:
With an international mindset and presence in 100+ countries.
With an amazing story, sustained by an extraordinary innovation with products such as Silestone®, Dekton® and Sensa by Cosentino®.
In which you will be able to how your great sales and technical set skills and grow your career in a challenging project.
Location: Dubai Design District, d3. Building 4 Unit 401 A - Dubai - United Arab Emirates.
About Cosentino
At COSENTINO, our purpose is to inspire People through innovative and sustainable spaces. We are the world-leading producer of architectural and decorative surfaces. Our products are designed to provide innovative and functional solutions for either home and business spaces, such as Kitchen and Baths worktops, outdoor open spaces, facades, etc. Innovation, sustainability, functionality, and beauty describe our value proposition to the different market stakeholders and end Clients. www.cosentino.com With a presence in more than 100 Countries and 5 continents, our business keeps growing consistently in all the geographies. as well as career opportunities for Talented people like you.
Cosentino is an Equal Opportunity/Affirmative Action Employer and Prohibits Discrimination and Harassment of Any Kind: Cosentino is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Cosentino are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Cosentino will not tolerate discrimination or harassment based on any of these characteristics.”
DETAILS TO REGISTER FOR THIS JOB:
https://jobs.cosentino.com/job/Dubai-Customer-Quality-Specialist/999600301/
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