Read the Job Description carefully, then scroll down for "Details to Register for this Job"...
Not just a job, but a career
Yokogawa, award winner for ‘Best Asset Monitoring Technology’ and ‘Best Digital Twin Technology’ at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries.
Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.
About the Team
Our 18,000 employees work in over 60 countries with one corporate mission, to "co-innovate tomorrow". We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do.
Job Purpose
Execute installations, modifications (including upgrades), application change requests and/or other professional services jobs in accordance with work orders and/or customer contracts.
Respond to allocated trouble request, providing appropriate on-site service of equipment to restoration functionality and provide subsequent resolution according to the customer request and/or contract obligations (including meeting SLAs)
Carry out on-site preventative maintenance, service actions and other routine tasks according to customer requests and contract obligations.
Key Responsibilities & Accountabilities
To provide all after-Sales services to Customer
Responsible to secure Customer Satisfaction by providing prompt Services
Accountable for effective technical support to recover from System failures and preventative maintenance
Proactive sales promotion of services and spare parts to customers
Performs timely reporting to Team leader on the jobs assigned.
Responsible for follows up and closing of customer service issues.
Qualification and Experience
Bachelor’ Degree in Engineering – Electronics, Electrical, Instrumentation; Chemical, Mechatronics
TSE : 5 years Experience in Industrial Automation Control systems, Preferably with Yokogawa DCS system CS3000, & ESD system Prosafe RS or any other ESD ( Triconnex, ICS etc).
Knowledge and experience of Foundation Fieldbus will be useful.
Sr. TSE : Above 5 years experience in Industrial Automation Control systems
Competencies
Essential
Knowledge of Maintenance & servicing of Control Systems
Customer interaction/relationship skills
Resolving complaints/interacting
Service methodologies
Writing skills
Skills
Essential
Control system Application knowledge
Safety application knowledge
Process knowledge
Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse, equitable and inclusive culture. We will actively recruit, develop, and promote people from a variety of backgrounds who differ in terms of experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status. We will not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances. Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential.
Are you being referred to one of our roles? If so, ask your connection at Yokogawa
about our Employee Referral process!
DETAILS TO REGISTER FOR THIS JOB:
https://wd3.myworkdaysite.com/en-US/recruiting/yokogawa/yokogawa-career-site/job/Jubail/Service-Engineer_R-1266Applied For Many Jobs, But Didn't Get Any Interview Calls? Apply For This Job Using a Branded AI-compliant ATS-Friendly CV from Dubai-Forever.Com.
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