Senior Engineer- IT Help Desk, First Abu Dhabi Bank, Abu Dhabi, UAE

This job is OPEN for ALL Nationalities to Apply, unless otherwise specified.

Read the Job Description carefully, then scroll down for "Details to Register for this Job"...


Company Description
FAB, the UAE's largest bank and one of the world's most secure financial institutions, is dedicated to creating value for its employees, customers, shareholders, and communities. Through innovation, agility, and differentiation, FAB is committed to fostering growth.

FAB GBS India is looking for top talent and your success is our success. Accelerate your growth as you help us reach our goals and advance your career. Be ready to make your mark a top company, in an exciting and dynamic industry. 

Job Description
Job Purpose:

Handling the Real Time Management Analyst for the department

Key Accountabilities:

Generic Accountability

Reporting to the Engineer Manager, IT-Help Desk, to deliver end user technology solutions, serve as a subject matter expert in end user technologies, represent the ‘voice of the end user’ in cross-team planning & delivery and drive the End User Computing team’s focus on delivering an exceptional end user experience. 

Job Context:

Specific Accountability

Track the waiting time & idle time and alert agents.
Control - Calls waiting, Breaks, AUX, ABN calls.
Manage longer queues and assist agents to wrap up the call with the AHT SLA.
Manage and resolve technical issues faced by agents
Prioritize and assign internal & cross-functional projects, and ensure project delivery quality & timeliness commitments are met.
Prioritize and assign day-to-day operational support issues/tasks.
Monitor team performance to ensure service levels and expectations are met.
Act as primary point of escalation for management and key users on urgent issues (including off hour support).
Accountable for maintaining & managing end user hardware and software assets.
Setting the right KPIs and OKRs for Service Teams and tracking progress
Manage EUC Engineers, including hiring, training, coaching, remediation, and performance reviews
Look to continually improve all aspects of the End User Computing.


DETAILS TO REGISTER FOR THIS JOB:

https://jobs.smartrecruiters.com/FirstAbuDhabiBank/743999933064761-senior-engineer-it-help-desk




Also, Copy-Paste Your CV in the Comments section.




Applied For Many Jobs, But Didn't Get Any Interview Calls? Apply For This Job Using a Branded AI-compliant ATS-Friendly CV from Dubai-Forever.Com.


CV Writing Service


What is an ATS CV?

Applicant Tracking System or "ATS", is the software that 'READS' your CV and stores this information in a database. Like this:

Applicant Tracking System Correct Parsing

If the CV is not made as per the RULES of the ATS, the information will get messed up in the database. Like this:

Applicant Tracking System Incorrect Parsing

And, you may never be found by the recruiter, in spite of your 'CV information' existing in the database...

...And, you'll keep wondering why you get rejected in spite of being a PERFECT MATCH for the Job.


Read more about the ATS CV:

https://www.dubai-forever.com/cv-writing-services.html#ATS-Compliant-CV


πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡°πŸ‡Ό πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡°πŸ‡Ό πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡°πŸ‡Ό πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡°πŸ‡Ό πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡°πŸ‡Ό


What's the most IMPORTANT thing you should read about a CV Writing Service?

Client Satisfaction Reviews, right?

You'll get a fair idea whether to purchase that service or not.

Read the recommendations our customers have written on my LinkedIn profile.

Click the LinkedIn banner below and then scroll down to the Recommendations section.




Navigate here for more testimonials/feedback about our expertise and results:

www.dubai-forever.com/resume-writing-feedback.html

www.dubai-forever.com/cv-writing-reviews.html


Also, read reviews about "www.Dubai-Forever.Com" on TrustPilot.com, the world's must trusted review site...



πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡°πŸ‡Ό πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡°πŸ‡Ό πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡°πŸ‡Ό πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡°πŸ‡Ό πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡°πŸ‡Ό


Want CV Samples & Templates for FREE?

Click on the CV's below to begin:

CV Writing Examples, FREE Word Download Resume Writing Examples, FREE Word PDF Download Resume Writing Examples, FREE Word Download CV Writing Examples, FREE Word Download Resume Writing Examples, FREE Word Download Resume Writing Examples, FREE PDF Word Download



πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡°πŸ‡Ό πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡°πŸ‡Ό πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡°πŸ‡Ό πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡°πŸ‡Ό πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡°πŸ‡Ό


Join the Middle East's Best Job Groups on Whatsapp:

Dubai, Abu Dhabi, UAE, Middle East Whatsapp Jobs Groups, Join for Free



πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡°πŸ‡Ό πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡°πŸ‡Ό πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡°πŸ‡Ό πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡°πŸ‡Ό πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡°πŸ‡Ό


Join the Fastest Growing Jobs Group on LinkedIn:

Fastest Growing LinkedIn Job Groups in UAE/GCC, Join for Free



πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡°πŸ‡Ό πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡°πŸ‡Ό πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡°πŸ‡Ό πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡°πŸ‡Ό πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡°πŸ‡Ό


Join our Telegram Group:

Fastest Growing Telegram Job Groups in UAE/GCC, Join for Free



πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡°πŸ‡Ό πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡°πŸ‡Ό πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡°πŸ‡Ό πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡°πŸ‡Ό πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡°πŸ‡Ό


Submit your CV here, as well:

Submit Your CV for GCC Jobs



πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡°πŸ‡Ό πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡°πŸ‡Ό πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡°πŸ‡Ό πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡°πŸ‡Ό πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡°πŸ‡Ό


We support the Far-Sighted, Growth Oriented Vision announced by the UAE, Saudi Arabia, Qatar, Oman, Kuwait and Bahrain.


It's an exciting time and the next 30 - 40 years will be those of the GCC countries.


Excited about working in the GCC? Click on one of the banner's below...


Saudi Vision 2030 Bahrain Vision 2030 UAE Vision 2021 Qatar Vision 2030 Kuwait Vision 2035 Oman Vision 2040



πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡°πŸ‡Ό πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡°πŸ‡Ό πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡°πŸ‡Ό πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡°πŸ‡Ό πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡°πŸ‡Ό


SOCIAL INITIATIVE:


We publish job vacancies on this website and our Whatsapp groups for the benefit of job-seekers.


It is to help people who are searching for jobs from across the world.


This is a Social Initiative from our team @ dubai-forever.com, so please help us in this Noble Task by Forwarding these jobs within your Network.


Do this GOOD DEED.


You never know who will benefit from it.


You've heard about KARMA right?


It's waiting to give you 10X of whatever you do...Do the Good Deed. NOW!


πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡°πŸ‡Ό πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡°πŸ‡Ό πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡°πŸ‡Ό πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡°πŸ‡Ό πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡°πŸ‡Ό

No comments:

Post a Comment

Popular Posts

Want your Profile to be Featured on this site for a full month?


All you have to do is, navigate to our LinkedIn profile, and LIKE, COMMENT and REPOST our posts. Then, navigate here to send us your information and CV.
This site is viewed by 1000's of recruiter's, searching for good candidates to fill their job vacancies in the Middle East.