Service Center Manager, SUEZ Water Technologies & Solutions Middle East FZ, Dubai, UAE

Essential Responsibilities:

The Services Center Manager is responsible for all mobile water treatment daily operation in the region, he has the ownership of a large fleet that is deployed in multiple countries in MEA region. It’s a key role to support an exponential growth of the MEA Service Organization while making sure that Veolia processes are being followed and we are in compliance with the company policies.

 Manage the Mobile Service Center daily operation

 Own EHS in the Service Center and maintain the highest safety standards at all times

 Responsible for the QA/QC of the new built equipment as well as what is coming back from customer sites

 Create, organize and maintain records of all maintenance activities performed on the fleet

 Liaise with the Field Service Representative on all field issues related to the mobile units

 Work with logistics to move equipment in the Service Center and out to customer sites

 Travel to customer site when equipment is installed for commissioning supervision and operators training

 Work on improvement and upgrade plans for the Service Center

 Report Service Center financials to the management on a regular basis including spending and budget

 Manage the maintenance team in the region, organize their time and tasks while making sure they have what they need to complete their job

 Work on preventive maintenance plans for all the units

 Manage mobile fleet spare parts and inventory

 Communicate with vendors for units refurbishment and maintenance work

 Review refurbishment costs and open workflows for the work and drive them to closure

 Communicate with the global Service Centers, engineering and process teams for support when needed

 Work with design team to improve assets based on feedback from the field

 Manage the vendors and contractors that work with in the Service Center and on the units in the field

 Work with the Operations & Sourcing teams to issue Purchase Requisitions

 Expedite the suppliers for on-time delivery

 Perform Goods Receipt (GRs) manually or in the ERP system

 Generate, maintain, and communicate weekly reports of fleet testing progress, condition and availability

 Communicate with clients on issues related to the fleet and assist in resolving them

 Own local assets fabrication and work on cost and lead times

Qualifications/Requirements

 Bachelor degree in Engineering is preferred

 3-5 years similar experience required

 Strong knowledge in water treatment processes is a must

 Experience in Seawater RO, Brackish RO, mixed beds and EDI systems operation and maintenance

 Experience in suppliers’ management

 SAP is an asset

 Finance knowledge is an asset

Desired Characteristics

 Strong oral and written communication skills

 Self-driven and motivated

 Works with minimum or no supervision

 Strong interpersonal skills

 Strong leadership skills

 Proven analytical, troubleshooting and quality improvement ability

 Able to interface at all levels of the organization both internally and externally

 Creative and has a desire to learn and grow

 Expect travels minimum 30% of the time

https://jobs.watertechnologies.com/job/Dubai-Service-Center-Manager-Duba-11111/1026585400/

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