Retail Key Account Manager, Kärcher, Dubai, UAE

Kärcher is the world's leading provider of cleaning solutions with around 13,000 employees in 70 countries and an innovative product offer for commercial and domestic customers alike. Renowned for our innovation, over 90% of our products have been developed in the past 5 years. We owe this success to our employees, their skills, dedication, ideas and commitment. Constant investment in R&D, quality, marketing and design make us a well-known brand and a most attractive employer to develop your career with. Do you want to be part of our growth story?

 

Exceptional solutions require exceptional people. We are looking for a proactive Key Account Manager to join our Retail Sales team based in Dubai. The role holder will be responsible for managing and nurturing growing relationships with our key retail accounts. The ideal candidate will be responsible for driving sales and revenue growth, developing strategies to increase market share through new retail channels, and ensuring customer satisfaction.

 

Your Tasks

Achieve sales targets and revenue growth through effective account management and new channel development
Develop and execute sales and account management plans as per the UAE Retail strategy to meet or exceed sales goals and targets
Develop and maintain relationships with key retail partners across the UAE market to identify opportunities for growth
Implement “best merchandising practices” and ensure Karcher products get higher shop floor visibility
Forecast sales to enable timely procurement and to maintain minimum stock level at all times
Provide support to retailers and resolve issues/complaints to ensure customer satisfaction
Negotiate contracts and agreements with key partners
Acquire detailed knowledge, understanding and analysis of the market, current line-up and competitors’ product offers
Conduct regular market visits to ensure outlets are up to company standards as per the retail strategy and recommend areas of improvement
Manage and evaluate a team of promoters and closely monitor their performance by providing regular feedback and coaching to ensure productivity
Identify training needs of promoters and deliver regular product trainings
 

Your Qualifications

Bachelor's degree in business, marketing, or related field
5+ years of experience in Key account management within the Retail industry, with a proven track record of success
Proactive and customer-centric approach with an entrepreneurial mindset
Strong negotiation and leadership skills
Solid knowledge of Microsoft Office
Excellent communication and interpersonal skills
Ability to work independently and as part of a team
Strong analytical and problem-solving skills
Excellent English verbal and written communication skills
Must have a valid UAE driving license
 
Resumes not meeting the essential criteria will be disregarded.




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