Job Level
:
Manager
Reporting to
:
Country Director / BU Vice President
Subordinates
:
Operations Personnel
Age Requirement
:
38-50
Minimum Education
:
Degree
Years of Experience
:
Minimum 10 years work related experience
Certifications / Licenses
:
-
JOB DESCRIPTION
The Operations Manager shall perform the following responsibilities including but not limited to:
· Ensures that the organization is optimally suited to identify customer needs and problems to offer them the most appropriate and cost effective solutions.
· Deliver the best job execution with outstanding service quality.
· Systematically evaluate results obtained to further improve services in accordance with QHSSE, Operational plans and continuous improvement concepts.
· Communicates field performance, support and quality objectives to Company top management.
· Closely follows-up and reports on competitor's activity and developments in their respective area.
· Establish and maintain an effective skilled support structure to meet the needs of the business in the short and longer term, maximizing reliability and quality and minimizing cost exposure.
· Assists in defining the budgetary requirements based on customer activity plans, and then manages it in the most productive and cost efficient manner.
· Accountable for meeting the area's financial goals through optimum utilization of personnel, equipment and material resources, the set-up of proper control systems and sound expense control.
· Oversees material and supply inventory to ensure effective levels of stock and inventories are kept to a minimum while meeting the area operational requirements and utilization forecast.
· Interaction and communication to Division GM of improvement areas and opportunities with respect to the operations.
· Organizes personnel, equipment and material resources in the most productive and cost effective way to meet activity demands.
· Regularly assess the resources and support required to perform a safe and high quality job and ensure strict adherence to Service Quality and Safety Standards.
· Maintains an in-depth knowledge of Customer's activity plans and local market conditions to help forecast activity trends to assist in the preparation of the business plans.
· Reviews the maintenance of equipment and recommends necessary actions or modifications.
· Attend and present the periodical SQMs.
· Effectively attends the tendering submission and Contracts award process.
· Responsibility of the operations P&L and monthly forecasts.
· Analysis of the Clients’ Feedback.
· Effectively follow ups the MRPs.
SKILLS AND COMPETENCY
Qualified candidates should possess the following skills and competencies:
· Must be proficient in the English language
· Must possess Planning, Leadership and Management Skills
· Must possess Coaching and Mentoring Skills
· Must have Communication and Negotiation Skills
· Must have Finance and Budgeting Skills
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