eCommerce Manager, MENA, Clorox, Dubai/Jeddah, UAE/KSA

At Clorox, we champion people to be well and thrive by doing the right thing, putting people at the center, and playing to win. Led by our IGNITE strategy, we build brands that make a positive difference in people’s lives around the world. And we know that success requires head, heart, AND guts — all three, every day — coming together to work simpler, faster, bolder, and more inclusively. Interested? Join us to #IgniteYourCareer!

Your role at Clorox:

The MENA eCommerce Manager is responsible for developing the regional eCommerce strategy and executing the plan via distributors and agencies to deliver against financial objectives.  You will drive new business development and partnership opportunities with the leading players in the eCommerce space in MENA and work closely with Int’l BU leaders to share strategy and learning.

You will be responsible for driving growth and achieving ncs targets along with AAA and brand objectives across all categories. This role will work closely with the brand studios on the strategy, the engagement plan, digital shelf vision, and retail media strategy. This leader will develop the cohesive omni-channel strategy and execution plan in alignment with BU sales and marketing teams. It will also work closely with channel agencies to deliver digital shelf and retail media plans. 

Will lead the transformation of base capabilities for Omnichannel thinking on Brick & click customers and will work with the organization (Clorox & Distributors) to understand and adjust new business models across the markets. Leader must set the agenda for portfolio success across retail formats including assortment strategy, fulfillment management, and funding mix.  The leader will set a journey map across the core competencies for Clorox & the distributors to support the business – this includes internal & external solutions that are fit for the region & P&Ls.

In this role, you will:

Strategic & In-Year Planning & Activation:

Provide leadership and direction in order to develop the strategic plan in those areas where e-Commerce has responsibility or influence. Work with Marketing and Sales teams to define the role and requirements of eCommerce in order to develop the needed plans.

Full engagement in Business Cycle process: LRP – Budget – Forecasts and demand funds efficiency and effectiveness management

Translates business strategies (channel) into tactical plans. Drives superior AAA execution with the distributors and agencies. Creates clear objectives, plans and KPIs to analyze, and act on progress and execution.

Marketplace e-Commerce: 

Responsible for the driving marketplace sites (Amazon, Noon, etc.) via distributors. Responsible for delivering sales volume and activities objectives (quarterly and yearly).Drive the best practices relative to AVNs, algo hacking, content/media execution, merch programs and supply chain solutions. Drives scale in execution, agencies, capabilities, programs, terms, etc. Hold the 3rd parties (agencies, distributors) accountable for an aligned plan and performance execution.

​Marketplace e-Commerce: 

Works in partnership with Clorox KAMS and distributor KAMs to develop JBPs and set AAA plans into action across the account’s digital formats. Additionally, sets the vision and JBP frame for the leading last milers in the region. Develops relationships that enable partnerships and lower cost media, data and activation test and learns. Sets the agenda and strategy for balance of efforts across dark stores, delivery & different platforms. Can effectively use data and analytics to shift tactics and resources to where the greatest ROI.

Capabilities & Knowledge Development:  ​

Lead development of best in class Demand Creation plans, sales tools, information, analysis and channel management.

Establishes and executes a 3 year journey map with both internal and external resources to acquire/develop the capabilities required to profitably deliver the business plans.

Establishes a culture of external listening and learning to capture early mover advantage on trends, technology. Promote e-Commerce culture across funtions in the organization to build capabilities and information on new trends and businesses on e-Commerce and FMCG.

What we look for:

KSAs

Leadership & Relationship building influencing skills

Digital Marketing (Social, SEM/SEO, Display, etc) – Planning, optimizing, managing as part of total engagement plan

Sales Operations and Planning (Marketing good to have)

Strategic Thinking

Analytical skills & inclination to use data and technology to drive actions

Ability to communicate complex information concisely

Demonstrated ability to apply strategic thinking toward tactical execution

Adaptability to a changing environment / Flexibility

Hands-on / Entrepreneur spirit

Fluency in Arabic and English

​Experience

10 years of experience in Consumer goods. (Multinational experience must have)

+3-5 Years working on e-Commerce & Digital.  Demonstrated capability of effectively developing brands via Pure Play/Marketplace etail environments; Experience with managing B&M + Last Milers(egrocery) is a positive.

Required to have at least 5 years experience in customer management and working thru a distributor.

Demonstrated analytic orientation (must have)

Experience in Marketing / TM/ Digital – must have proven ability to write a brief for both campaigns & content, evaluate ROIs and manage an agency.

Experience with managing a P&L useful (revenue, RR, A&SP)

Workplace type:

We seek out and celebrate diverse backgrounds and experiences. We’re looking for fresh perspectives, a desire to bring your best, and a non-stop drive to keep growing and learning.

At Clorox, we have a Culture of Inclusion. We believe our values-based culture connects to our purpose and helps our people be the best versions of themselves, professionally and personally. This means building a workplace where every person can feel respected, valued, and fully able to participate in our Clorox community. Learn more about our I&D program & initiatives here.

Benefits we offer to help you be well and thrive:

Competitive compensation

Generous 401(k) program in the US and similar programs in international

Health benefits and programs that support both your physical and mental well-being

Flexible work environment, depending on your role

Meaningful opportunities to keep learning and growing

Half-day Fridays, depending on your location

Please apply directly to our job postings and do not submit your resume to any person via text message. Clorox does not conduct text-based interviews and encourages you to be cautious of anyone posing as a Clorox recruiter via unsolicited texts during these uncertain times.

https://wd1.myworkdaysite.com/en-US/recruiting/clorox/Clorox/job/Dubai-United-Arab-Emirates/eCommerce-Manager--MENA_12080

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