Who We Are
At Kenvue , part of the Johnson & Johnson Family of Companies (Kenvue), we believe there is extraordinary power in everyday care. Built on over a century of heritage and propelled forward by science, our iconic brands—including NEUTROGENA ® , AVEENO ® , TYLENOL ® , LISTERINE ® , JOHNSON’S ® and BAND-AID ® —are category leaders trusted by millions of consumers who use our products to improve their daily lives. Our employees share a digital-first mindset, an approach to innovation grounded in deep human insights, and a commitment to continually earning a place for our products in consumers’ hearts and homes.
Join us in shaping our future--and yours.
Job Summary:
The eCommerce lead will partner with cross-functional teams to help maximize the online customer experience & grow the eCommerce business of Johnson & Johnson, establishing Johnson & Johnson as leaders in this field. This position requires excellent communication skills when dealing with stakeholders & partners as well as the ability to work within deadlines both independently and as part of a team. The individual will be responsible for the day-to-day management & development of the Johnson & Johnson eCommerce business and sales targets across the Gulf cluster whilst following the strategy of growth and excellence in execution.
DUTIES AND RESPONSIBILITIES:
Coordinate the Johnson & Johnson eCommerce business with internal & external (JnJ) teams including working closely with our market distributors.
Increase sales & profitability guided by the eCommerce strategy
Achieve revenue and profit targets
Grow our Ecommerce share YOY
Remain informed of product category assortments, stock and seasonal merchandise
Partner with ecommerce sites to communicate & achieve Johnson & Johnson eCommerce business goals, continually enhance relationships with partners whilst developing and executing strategies to achieve the J&J eCommerce goals
Brainstorm new ideas and conduct competitive analysis with partners and internally
Regularly produce, analyze and distribute site reports to JnJ eCommerce team
Improve SCANR (Search, Content, Assortment, Navigation, Reviews) performance with all partners
Identify & engage with new eCommerce partners
Ensure the smooth delivery of Johnson & Johnson orders to eCommerce partners
Leverage business analysis and strong understanding of financial metrics to track selling, identify key trends and maximize opportunities in the assortment to achieve growth and profitability of the ecommerce business
Maintain robust competitive intelligence to monitor trends, pricing strategies and presentation techniques
Exhibit leadership capability to motivate and engage all stakeholders with regards to eCommerce growth
Qualifications
UAE eCom experience- Gulf experience is a must
Excellent communication skills both written and verbal
The ability to educate, engage and onboard partners, internal & external stakeholders with regards to the Johnson & Johnson eCommerce business objectives, values and requirements
Proven ability to multi-task and maintain organization
Strong aptitude to work within deadlines both independently and as part of a team
5+ years ecommerce experience required, 3+ years’ experience in eCommerce management
Strong track record in delivering focused business strategies
Very strong negotiation skills
Excellent analytical and problem-solving skills; comprehensive understanding of retail math
Team-oriented with ability to interact with partners across the organization at all levels; ability to negotiate and influence peers and members of cross-functional team
Strong listening, written and exceptional oral communication skills
Exceptional ability to adapt to changing priorities and react with appropriate sense of urgency
Arabic speaker preferable
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