If digital transformation, next-generation technology, and growth opportunities excite you, then join our Netcracker Technology team! Our culture and collaborative work environment are the keys to our success. Here you will work with the best in class global teams, earn a competitive salary and contribute to the largest digital transformations around the world.
What’s in it for you?
At Netcracker, we are all entrepreneurs. This means we get creative when thinking of technical solutions, we explore possibilities and innovations and get excited about new technology. We take complete ownership of our roles and aren’t micromanaged or left feeling like just another number. The results we achieve are highly visible to our leadership team and we are recognized for our work and promoted accordingly.
What is the scope of this role?
Perform hands-on technical support, inspections and maintenance within Technology Facilities environments
Install, extract, and relocate servers, storage, network, and telecommunications hardware and cabling
Laying, splicing and testing of fibre optic cabling, laying, terminating and testing of copper Cat5/6 data & Voice cabling
Plan and perform move/add/change requests, ensure timely implementation of changes
Create and maintain datacenter documentation, racks design specifications, network diagrams, maintenance guides and other methodologies documentation, ensure documentation is complete and up-to-date
Maintain and as needed, order and restock supply inventories
Monitor and plan datacenter power and cooling capacity
Assist Systems Engineers and Administrators in troubleshooting component, connectivity, and device failures.
Provide escort services for 2nd-and 3rd-Party staff in compute facilities. Escort and lead preventative maintenance and critical system repair activities.
Determine all hardware and materials required to complete each new build and retrofit project and procure from suppliers.
Coordinate logistics (shipping, receiving, RMA, secure storage, and loading dock) with building management. Ensure proper receipt notification and equipment accounting with purchasing team.
Liaise with vendors for issues, repairs, etc.
Assist in developing or identifying network cable/rack/cabinet installation processes and standards.
Establish remote access capabilities in support of IT teams.
Conduct face-to-face/phone call meetings with the customer technical representatives
Maintain security and ensure compliance with security policies and procedures
What experience, education, and requirements do you need?
Basic understanding of layer 2/layer 3 networking;
Data Center Operations or related field experience is required.
Knowledge of Copper and Fiber Optic Testing and Cabling Standards
Good level of knowledge about monitoring the data center environment and critical assets
Customer service-oriented individual.
Work involves the ability to lift up to 50 lbs.
Readiness to Irregular Work Scheduling
Bachelor's degree in Engineering or computer science or information technologies.
Education:
Bachelor’s degree in related field
Who is Netcracker Technology?
We are a forward-looking software company, offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, analytics, virtualization, and 5G mobile networks. With an unbroken service delivery track record of more than 25 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers.
Connect with us on LinkedIn and stay up to date on our company news.
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