Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 25,000 employees who make the world better every day, we know we have something special. Behind our customers – amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility – our people are energized problem solvers that take pride in how the work we do changes the world for the better.
We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!
Job Description
Think of an app you simply cannot live without. For our company, the Commercial Operations organization is like that app. It’s a strategic and indispensable component of an efficient and knowledgeable sales organization.
In a fast changing and increasingly complex selling – and buying – environment, Commercial Operations ties together strategy and roles, supported by digital applications and analytics. Commercial Operations is focused on the following:
Aligning to customer expectations and the needs of those working with our customers
Building sales strategy & commercial readiness capability to ensure success in a rapidly changing environment
Enabling Outcome-based Selling, both for sales leaders and for collaborative selling teams
Ensuring a foundation of reliable data and simplified processes so we make better, faster decisions
Commercial Operations Managers are a key leadership role within Commercial Operations. The focus of this role is to help ensure the success of the region by taking a lead role in pulling together a local strategy, ensuring an enablement plan and tracking adoption, driving issue resolution, supporting communication and change management, as well as providing a voice of the field in the global commercial operations planning and prioritization process. The Commercial Operations Manager ensures the region runs efficiency and effectively.
We are looking for a strong individual who has proven experience balancing strategic thinking with a focus on execution. The ideal individual will be able to ramp up quickly and act as a right hand to the sales leader.
Primary Responsibilities
Provide a strategic perspective, acting as a sounding board to the regional vice president and sales leaders
Synthesize the inputs and needs from the field and align to the greatest priorities and impact to the region
Accountable within commercial operations for solidifying and amplifying sales strategy, sales model, role expectations, and sales methodology
Represent the sales team in sales initiatives and be the voice of needs within the global commercial operations function
Escalate predominant issues impacting selling time; follow-up and communicate issue resolution
Build a region enablement plan to ensure sales leaders and collaborative selling teams are proficient in Outcome-based Selling methodology and processes; track adoption; provide feedback to regional enablement team
Collaborate with regional sales communication manager to reinforce key messages
Leverage deliverables of global team to reduce duplication/increase capacity in the sub-region
Align with global commercial operations teams to ensure smooth rollout of initiatives and systems Work with global sales operations team to ensure a foundation of reliable data; build trust with sales leadership by leveraging data from consistent data sources and dashboards
Capture sales team needs and requirements for platform improvements to increase system utilization and speed on special initiatives; provide input to the global commercial operations team
Ensure smooth rollout of initiatives, processes, and systems
Minimum Qualifications
Bachelor’s degree in business or engineering, or demonstrated business acumen
Experienced leader with >5 years of experience in sales, preferably with experience in commercial leadership role
Strong understanding of modern selling and proven ability to build and communicate strategy
Analytical mindset, with capacity to absorb information and data to drive solid conclusions
Ability to articulate complex messages in a clear way, and effectively propose ideas and get buy in. Present strategies at a leadership level.
Collaborative style, which can drive consensus across indirect reporting lines and peer groups
Project management and/or continuous improvement certification is a plus
Who we are
We are a global leader in industrial automation and digital transformation. We connect the imaginations of people with the potential of technology to make the world more intelligent, more connected, and more productive. We’re helping the world work better and people work smarter – and we’re looking for the makers, the forward thinkers, and the problem solvers to make that happen.
Headquartered in Milwaukee, Wisconsin, we employ approximately 23,000 problem solvers dedicated to our customers in more than 100 countries.
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