Key Account Manager – Service & Modernization, Kone, Abu Dhabi, UAE

Certified as a Top Employer for UAE, Qatar, KSA, and Oman; KONE is dedicated to a better world of work and exhibits this through excellent people practices.

We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency from the team putting our people first and creating a workplace that nurtures collaboration, diversity, growth, and well-being.

KONE Middle East & Africa (KMEA) is embarking upon an exciting growth phase through a direct presence in 12 countries and more than 60 distributor markets within the region. To complement our growth plans, Service & Modernization Sales are considered to be a strategic priority for our Business.

Reporting directly to the Sales Manager, we are looking for an energetic and enthusiastic Key Account Manager – Service & Modernization to be based in our Abu Dhabi office. In this role, you will lead and develop mutually beneficial relationships between KONE and customers which are strategic or nationally/locally important. You will proactively identify solutions and develop processes that add value to our customers.

A service mindset is an outlook that focuses on creating customer trust, value, and loyalty and hence we are looking for somebody with a proven track record of being a go-getter who understands how to partner and collaborate with the business. We need someone who has the ability to influence, is result-driven, and a strong commercial acumen skills.

This is a unique opportunity to join a team of professionals who thrive to drive offering and sales development strategies and share best practices. If you feel you have what it takes and can add significant value to this role and department then apply for this exciting opportunity!

Are you the one?

Bachelor’s Degree in Engineering (Mechanical or Industrial)

Minimum 5 years’ experience in one of the following: Complex Sales Process Management / Business Development / Key Account Management

Highly motivated, goal-oriented, diligent, organized self-starter with an orientation towards a high level of customer service

Ability to interpret and analyze customer needs

Passion for sales, with a proven track record in handling Strategic Key Accounts and a strong customer focus

Excellent Arabic & English communication, presentation, and negotiation skills

UAE experience is preferred.

Applicants must upload their updated CV swhen applying for the position in order for us to review their details.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.




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