Role Summary
As a part of the Regional Rider Affairs team, a center of excellence for Safety, Quality, Engagement, Equipment & Warehousing, you will become an integral part of our mission to improve riders & overall well-being impacting 80,000+ riders.
This role will directly impact health, safety and rider uniforms, which includes extending to warehousing across the MENA region and being involved in our super exciting tech solutions.
What’s On Your Plate?
Assist in analyzing the data to understand the top focus areas for improvement
Assist in implementing region-wide action plans suggest ideas based on industry research and rider feedback
Support with tasks such as taking and distributing meeting minutes, following up on task completion and creating presentation materials
Support in execution of specific objectives, such as road safety weeks, social media rider safety campaigns and the implementation of innovative technology solutions, to name a few
Measure the success of initiatives to quantify the impact, iterate and improve.
Support local teams in documenting action plans and local adaptations of regional initiatives. Ensure timely project delivery and clear progress reporting.
What Did We Order?
A purpose-driven individual who can strengthen the Regional Rider Affairs team
Data-driven, likes to analyze data, derive insights and present findings concisely. Critical thinking is a must, previous experience with analytical tools (Excel, Gsheets, Tableau, Looker or equivalent) is desired.
Excellent written and verbal communication skills in English. Urdu or Arabic language skills are a plus.
Organized, with keen attention to detail and high standards of quality of work
Enjoys working in a fast-paced environment and can easily adapt to change and multitasking
A self-motivated and curious personality, that enjoys researching industry practices and going the extra mile to make an impact on our riders' well-being and happiness
Advantageous but not essential is to have a safety qualification either IOSH or Nebosh IGC individual or full
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