Key Responsibilities:
Greet and welcome guests as soon as they arrive at the office;
Determine the nature and purpose of visitors arriving, direct or escort visitors to the appropriate person and office;
Operate multi-line telephone system to answer, screen, and forward calls, provide information and take messages;
Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures);
Provide basic and accurate information in-person and via phone/email regarding a business setup and business center industries;
Receive, sort and distribute daily mail/deliveries;
Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook);
Order front office supplies and keep inventory of stock;
Update calendars and schedule meetings;
Book meeting rooms within a business center and make sure that the rooms are tidy and with updated stationery after each meeting;
Provide administrative support to the management;
Perform other clerical receptionist duties such as filing, photocopying, and MOM recording.
Requirements and Skills:
Proven work experience as a Receptionist, Front Office Representative, or similar role;
Excellent oral and written communication skills;
Basic computer skills – Microsoft Office, internet navigation
Excellent and courteous follow-up and empathy for clients and staff;
Hands-on experience with office equipment (e.g. printers);
Professional attitude and presentable appearance;
Ability to be resourceful and proactive when issues arise;
Excellent organizational skills;
Multitasking and time-management skills, with the ability to prioritize tasks.
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