Job Summary
Emerson flow controls is a leading manufacturer in producing control valve products and providing flow control solutions.
As an Order Engineer in Middle East and Africa, they must review the customer purchase order from Sales & LBP teams, transform them into accurate Bills of materials (BOM) and release the order to MEA factories, drive continuous improvement on metrics and ensure accurately detailed technical order constructions in the business systems at all the stages of manufacturing.
Job Description
As an Order Engineer, the candidate shall handle MEA sourced Project and MRO orders supporting Order Engineering team, MEA World Area.
Order Engineer configures and details orders in an accurate and timely manner to release work orders to MEA manufacturing sites. They analyze orders and identifies errors preventing order progression and communicates errors or discrepancies and take actions necessary to find a solution. The candidate must understand Bills of Materials and configure the product necessary to communicate customer requirements to MEA sourced manufacturing sites. They are responsible and accountable for the effective execution of Emerson valves orders within the functions of their responsibility.
Job Responsibilities
Perform Detailing activities necessary to communicate an accurate Bill of materials to Manufacturing
Review the Sales/LBP orders for completeness of technical requirements for MEA sourced Project and MRO orders. Feedback to Sales/LBPs in case of any technical discrepancies.
Communicate with internal sales team, LBPs, Global Industry Sales, R&D Engineering, Project management to ensure proper form, fit and function for the bill of materials provided
Verifies the completeness and correctness of product structure against the technical specs and ensure that the selected product is suitable for the service.
Monitor the progress of orders and escalate issues to ensure timely release of items to manufacturing.
Provide a high level of ownership of completed work through the production process, includes items in manufacturing, assembly and Bill of Materials related questions
Support the order engineers in preparing Bills of Materials for special valve construction and initiate request to R&D Engineering team for new drawings as and when required.
Support change order owner in determining the change order charges and delivery impact
Works with Sales team, operations team, and other internal functions on the customer requirements and resolve issues
Provides timely response to order enquiries and act as a point of escalation when necessary.
Responsible for the providing the monthly reports addressing Unclean orders, New Design requests, new part number creations with Customer specific processing, change order reports, Right First-Time issue reports
Participates and embraces in continuous process improvements focused on systems and reporting
Basic Qualifications
Bachelor’s degree in mechanical engineering or equivalent.
Order Engineering experience in Fisher control valves would be an added advantage.
General understanding on the quote to cash processes
Mechanical / Technical drawing interpretations
Strong communication and interpersonal skills
Preferred Qualifications
Bachelor’s degree in mechanical engineering or equivalent.
Order Engineering experience in Fisher control valves would be an added advantage.
Additional Information -
Internal stakeholders: Project Management team, Sales Team (Engineers, Management), Manufacturing (Engineers, Management), Procurement (Purchasing, Planning), Quality Manager, Order Administration Manager, Life Cycle Services Manager, Other WA COF leaders, Director in charge of global PMOE.
External: Local Business Partners (Sales Engineers).
Travel: Office environment with domestic and international travel for meetings and trainings
KFLA Competencies
2. Action Oriented
3. Manages Ambiguity
6. Collaborates
7. Communicates Effectively
11. Customer Focus
12. Decision Quality
28. Drives Results
36. Instills Trust
38. Optimizes Work Processes
Health & Safety
Recognise and accept HSE Roles & Responsibilities as defined in Emerson’s Company Procedures.
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