When you think of food delivery in the MENA region, we’d be pretty surprised if talabat didn’t pop into your mind first! Since delivering our first order in Kuwait in 2004, we’ve grown quite a lot over the past 17 years.
Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries throughout the region with more than 3,000+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches, while our q-commerce concept, talabat mart, now delivers groceries to customers in Bahrain, Egypt, Jordan, Kuwait, Oman Qatar, and the UAE in 30 minutes or less!
Our philosophy is to make sure we do what is right for our ecosystem - our customers, our partners, our people, our riders, and the communities in which we operate. Our #techforgood program allows our customers a safe and convenient way to contribute to important causes in their community through donating to local and international charities directly on talabat with a focus on food insecurity in the region. Since its inception in 2020, we have facilitated the donation of well over 1 million meals to those in need, as well as donated over $1.5 million to charity with the help of our partners and customers. talabat is part of Delivery Hero, the global leader in online food delivery and q-commerce.
Role Summary:
A delivery platform with a high frequency essential use-case, millions of transactions and a large and growing regional ecosystem of customers, merchants and riders offers tremendous opportunities to embed financial services and commensurate challenges to conquer. Looking for a thoughtful, committed individual to support this effort in a role that can offer a wide scope across strategy and operations within our fintech team. The strategy & operations manager will work closely with the head of fintech at talabat in driving and executing the company’s fintech strategy.
What’s On Your Plate?
● Building and optimizing talabat’s fintech strategy in the MENA region
● Act as the key resource to manage strategy-to-execution at talabat
● Support in P&L management for the fintech vertical
● Leading and executing new projects, ranging from evaluating options from execution & commercial viability standpoint to
supporting rollouts in collaboration with cross functional teams
● Evaluating internal and/or external opportunities in line with our strategy, and project managing execution
● Working closely with key stakeholders within talabat and Delivery Hero
● Managing strategic external partnerships for fintech
What Did We Order?
● 5+ years experience in Strategy, Partnerships, Consulting or Operations roles at a tech, e-commerce or fintech company
● Understanding of fintech stream preferred, or ability to quickly adapt to complex concepts
● Solution oriented with a high sense of ownership and urgency
● Collaborative and open, with experience working with cross functional stakeholders such as product, legal, marketing,
fraud and other business verticals
● Excellent presentation and project management skills
● Solid interpersonal and communication skills
● Quick learner and ability to size opportunities both from execution and business impact perspective
● Ability to convert large complex challenges into an executable step by step approach
● Baseline knowledge of the fintech industry
● Strong people and team management skills
Please note that experience in the consulting and/or fintech industry within the MENA region is mandatory for this role.
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