When you think of food delivery in the MENA region, we’d be pretty surprised if talabat didn’t pop into your mind first! Since delivering our first order in Kuwait in 2004, we’ve grown quite a lot over the past 17 years.
Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries throughout the region with more than 3,000+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches, while our q-commerce concept, talabat mart, now delivers groceries to customers in Bahrain, Egypt, Jordan, Kuwait, Oman Qatar, and the UAE in 30 minutes or less!
Our philosophy is to make sure we do what is right for our ecosystem - our customers, our partners, our people, our riders, and the communities in which we operate. Our #techforgood program allows our customers a safe and convenient way to contribute to important causes in their community through donating to local and international charities directly on talabat with a focus on food insecurity in the region. Since its inception in 2020, we have facilitated the donation of well over 1 million meals to those in need, as well as donated over $1.5 million to charity with the help of our partners and customers. talabat is part of Delivery Hero, the global leader in online food delivery and q-commerce.
What's on Your Plate
Negotiate contract terms with the partners such as the commission
Generate client acquisition plan
Monitor performance of team in terms of restaurant partner acquisition
Tracking sales target of the team
Acquiring key accounts (international brands) and handle group level commission rate
Ensure achieving the monthly acquisition target
Analyze competition - strategies, partners, promotions, performance with reports from sales force
and personal research
Maintain accurate records of acquisition
Manage the team to ensure that work is properly allocated and completed in a timely and accurate manner
Monitor, guide and manage the team for optimum performance
Collaborate with the team to accomplish all daily tasks on time with a high level of quality
Handle communication with the team, live meetings, email correspondence, reporting, etc.
Assign and monitor the tasks to complete appropriate work assignments
Produce metrics which provides visibility on the progress of work assignments and team performance
Management for reporting and support
Collaborate with Marketing, Product development, Call Centre and Finance team to ensure effective sales cycle and resolve key issues escalated
What Did We Order
Bachelor’s Degree within Business Administration or any other related field
Minimum of 6 years of experience within ecommerce Sales
Minimum of 3 years of experience of leading a team
Negotiation Skills
Leadership Skills
Stakeholder Management
Problem Solving Skills
Decision Making Skills
Planning and Organizing Skills
Ability to meet deadlines and be flexible in working
Fluent in both languages Arabic and English
Communication skills (Written and Verbal)
Excel Skills
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