Key Account Specialist, vodafone, Doha, Qatar

Job Description
At Vodafone, we are known for our technology, but the truth is, it is humanity that drives our business forward. A key driver of innovation in the telecommunications market, Vodafone Qatar is leading the way as one of the first operators in the world to go live with commercial 5G services and provide customers with a suite of 5G products and services.

We believe that, when working together, humanity and technology can find the answers and create a better future for all. We are passionate about building a workplace where you can truly be yourself, share inspiration, embrace new opportunities, thrive, and make a real difference to people and our planet. We are known for our technology, but it is humanity that drives us forward.

 

Role purpose :The key account specialist is to develop trust relationship with a portfolio of major clients and accounts to make sure Vodafone products and services are always available to customers. The role is responsible to expand relationships with existing accounts by continuously proposing solutions that meet their needs and objectives.

The person on the role is also responsible for key retail kiosks look and feel, achieving kiosks sales targets and leading sales advisors to provide an excellent customer experience.

 

Key accountabilities and decision ownership:

 

Meets/exceeds assigned kiosks sales targets . Ensure to assign kiosks sales targets.
Ensure that Vodafone products and services are available in all key accounts
Lead monitor and coach kiosks sales advisors.
To ensure positive P&L for kiosks at the end of each financial year.
Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
Generate new deals that will turn into long-lasting relationships.
Performs related tasks consistent with skills and abilities and general responsibilities as assigned by the Line Manager.
 

Skills
Skills:

Bachelor’s degree or equivalent
Computer literate and familiar with Microsoft Office
Certification in Sales
Minimum 5 years of relevant retail sales or account management experience with excellent communication and proven sales skills in Telecom.
Team management and leadership
Problem-solving skills
Strong negotiation skills
Strategic thinking
 

Commitment
Vodafone is committed to attracting, developing and retaining the best people by offering a motivating and inclusive workplace in which talent is truly recognised, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences - we are not only multinational but multicultural too. At Vodafone you will have access to our excellent benefits programme that you would expect from any global company.

Education
Business Administration / Marketing



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