For over 80 years, GfK has been a reliable and trusted insight partner for the world’s biggest companies and leading brands who make a difference in every consumer’s life - and we will continue to build on this. We connect data, science and innovative digital research solutions to provide answers for key business questions around consumers, markets, brands and media. With our headquarters in Germany and a presence in around 60 countries worldwide, you benefit from our global company with a diverse community of ~9,000 employees.
Harnessing the power of our workforce, the greatest asset we have is our people. As part of GfK, you can take your future into your own hands. We value talent, skills and responsibility and support your development within our international teams. We are proud of our heritage and our future: Currently we are in the latter stages of a transformational journey from a traditional market research company to a trusted provider of prescriptive data analytics powered by innovative technology. This is only possible with extraordinary people and this is why we are looking for YOU to help create our future. For our employees as well as for our clients we pursue one goal: Growth from Knowledge!
Job Description
Interviews respondents, collects/audits data from panels.
Fully responsible for the quality of the data/information collected.
Establishes the working structure of the Field team to optimize productivity, delegates the appropriate authority and tasks to team members and ensures that all team members have all information necessary to achieve their field objectives.
Provides timely and accurate feedback to the manager of Field on major performance areas of the field personnel including interview / collection status, panel complaints, recruitment status, operational issues, data, panel and other day-to-day issues.
Ensures successful recruitment and retention of panels in line with the objectives set by the Field Manager.
Establishes, develops and maintains positive working relationships with panels/retailer contacts at all levels and all times to maximise retailer/panel retention.
Ensures the team adheres to the Company’s regional and global standards at all times.
Continually innovates, develops and suggests enhancements to gain better work efficiency.
Represents field in providing on the ground observations and findings regarding respondent conditions, area subtleties, new products and business feasibilities, questionnaire effectiveness and other causal effects that have direct impact on time and cost to the project.
We are an ethical and honest company that is wholly committed to its clients and employees. We are proud to be an inclusive workplace for all and are committed to equal opportunity in employment which focuses on all of our employees reaching their full potential. At GfK we work collaboratively with our colleagues but offer a flexible working approach, including dividing our time between office & remote working as well as the opportunity to flex our working hours around team core hours.
We offer an exciting work environment that brings people together. We encourage an entrepreneurial and innovative spirit. We make use of the latest digital technologies. We are looking for self-starters, who accept challenges and create solutions.
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