A Credit Manager will manage and ensure that the hotel achieves optimum performance and achieves the required credit targets.
What will I be doing?
As Credit Manager, you will manage and ensure that the hotel achieves optimum performance and achieves the required credit targets. Specifically, you will be responsible for performing the following tasks to the highest standards:
Ensure the timely credit collections of all outstanding payments
Manage credit meetings with key stakeholders
Monitor credit limits of all outstanding accounts
Administer credit processes and policies for other departments in the hotel
Work with the Finance Manager to build effective working relationships with internal and external customers
Ensure the accuracy of all charges and credits to the various accounts
Follow up on all overdue accounts and send to debt collectors, as required
Manage all account queries and disputes
Maintain good communication and working relationships with all hotel areas and other homeworkers and be familiar with any Homeworking Policy
Act in accordance with fire, health and safety regulations and follow the correct procedures when required
Serve your role and Team in an environmentally-conscience manner
What are we looking for?
A Credit Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Relevant degree, in Finance/Accounting or related business discipline, from an academic institution
Previous experience in a high volume credit control function within a hotel environment
Effective negotiation skills
Ability to communicate firmly and clearly with internal and external customers
Ability to develop strong relationships
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Previous experience in the hospitality industry
Previous experience as a Credit Manager
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