Your Work Shapes the World
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Job summary:
The Central Energy and Transportation Sales Team is looking for an Aftermarket Services Representative (ASR) to support Eurasia region Cat Dealers, by providing optimized sales coverage for E&T Industries: Electric Power, Industrial and Marine.
As an ASR, you will be driving revenue and service growth for these Aftermarket E&T businesses in line with the Cat Dealer and supporting Cat aftermarket initiatives. In addition, you will be joining a group of highly motivated ASRs on a dynamic team that values simplicity, collaboration, and fun. Become part of the Central Energy and Transportation Sales Team, and directly influence doubling services growth!
What you will do:
• Partner with dealers’ Parts & Service Sales Managers and their PSSR/ISR/Parts Counter organization to influence sales force effectiveness
• Drive regular sales performance reviews with dealers and ensure implementation of corrective actions where needed
• Develop local action plans, leveraging data analytics, to attack lost sales
• Collaborate & influence other internal parties to ensure general customer needs are met for an effective commercial relationship
• Track opportunity, participation and close rates and report VOC/VOD
• Keep up to date with industry trends, changing technology and market regulations in territories covered
You will have:
Basic Qualifications:
• Bachelor’s degree required in Business, Marketing, or Engineering
• Fluent in English
Top Candidates will also have:
• Master’s degree in Business, Marketing, or Engineering
• 2-5 years’ experience in a field position (or working closely with Dealers)
• Demonstrated experience in E&T industries and/or aftermarket product support
• Strong customer focus and ability to influence Dealers
• Strong prioritization capability
• Ability to quickly adapt to complex changes, execute with ambiguity and drive advancement within the dealer organization
• High level of interpersonal and communication skills
• Strong negotiation skills
• Strong accountability
• Ability to work with people from different backgrounds and cultures
• Fluent in Arabic
What we offer you:
Whether it be groundbreaking products, best in class solutions or a lifelong career, you can build what matters to you at Caterpillar. With 150 locations in countries around the world, what you create at Caterpillar travels and helps people around the world. You can collaborate with the best minds in the industry, complete meaningful work and continuously grow and develop through our various opportunities. Here, you can do the work that matters. Here are some of the perks of working for Caterpillar in Dubai:
A learning, training, and development culture
Competitive base salaries, performance related bonus and vacation allowances
Housing & Transport allowances
Schooling support
Medical & Life insurance coverage for you & eligible dependents
Employment Investment Plan
Additional Information:
Position requires 25% travel
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