Senior Operations Manager, Global University Systems, Dubai, UAE

Company Description

Global University Systems (GUS) is one of the most diverse educational networks of higher education institutions around the world. GUS educates in a variety of programs, including bachelor's and master's degree programs, English language courses, and professional, corporate and executive education. At 57 locations including the United Kingdom, Canada, the United States, the Caribbean, Ireland, Israel, Singapore and Germany, approximately 87,000 students form an international network to learn together. The University of Europe for Applied Sciences (UE) is part of the Global University System. In Germany, UE is headquartered in Potsdam and has Berlin, Iserlohn, and Hamburg campuses. UE is distinguished by its particular practical relevance, internationality, modern teaching content, and personal interaction with students. Every day, UE employees contribute with innovative ideas to bring UE closer to its goals: quality, service, internationality and growth. The degree programs are the result of direct exchange between UE professors, staff, and students and feedback from potential employers.

UE is currently launching a campus in Dubai, UAE.

Position

In this position, you will be responsible for the development and smooth running of the Dubai campus as well as for coordinating, commissioning, and ensuring service quality in the university administration and service departments.

Key Activities & Responsibilities

You are the first contact person for our students, lecturers, interested parties and employees and accountable for the best possible student and teaching experience on our campus in Dubai.

Responsible for the daily management and leadership of all service functions on campus

Ensuring the highest quality of service for our students as well as for the employees of the GUS Group on campus

Build relationships to external partners (accommodation, company partners, etc.)

Establishment and further development of services and processes in the Service Center (Student Secretariat, Scheduling, Int. Office, Int. Career Center, Examination Office, etc.) as well as Facility, Occupational Health and Safety

Coordinating and ensuring the smooth running of campus events such as campus tours, certificate awards, freshman events, staff events, professional presentations, and developing and implementing other events

Development, coordination and implementation of security concepts (pandemic concepts)

Ensuring the proper handling of new construction and renovations in close cooperation with external service providers

Planning and optimization of room utilization, capacity utilization and rental management

Selection of contracts and negotiations with external service providers as well as monitoring of external providers relating to e.g. IT, systems, licenses to ensure smooth running or operations

Manage and improve cost budget

Overseeing and promoting strategic and operational collaboration between the different locations abroad and possible other GUS institutions (U-Law, Arden, etc.)

Requirements

Completed professional training with atleast 10+ years of professional experience in higher education or from the hotel industry or large event management.

Ateaslt 10+ years of practical experience in coordination, event and project management

At least 3 years of leadership and team building experience

Enjoy dealing with conceptual and analytical tasks

"Hands on" mentality

Service and results-oriented approach to work

Ability to question structures and processes and optimize them if necessary

International background desirable

High degree of reliability, commitment, loyalty and flexibility complete your profile

High proficiency in MS Office programs (Outlook, Excel and Word).

Ability to think analytically and should be a problem solver.

Eager and highly motivated to learn.

Excellent command in spoken and written English. Arabic is a plus.

Other information

We acknowledge receipt of your resume for a position at Global University Systems and sincerely appreciate your interest in our company.

We will screen all applicants and select candidates whose qualifications meet our requirements. We will carefully consider your application during the initial screening and will contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success.

Global University Systems is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief

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