Technical Support Manager - Thru Tubing Intervention
Do you want to accelerate your career?
Would you like to be in a team delivering world class service to our customers?
Join our cutting-edge Team
To be responsible for all resources, and logistics required to perform services on customers' site/property. These activities include pre-commissioning, maintenance and inspection of client pipelines and piping assets. Participates in discussions about the future of the business requiring frequent and thorough interaction with other functions.
Partner with the best
As a Technical Support Manager, you are responsible for Post Sales support of customer issue. This can include repairs (both returns and field), technical support or a field service or other service request.
As a Technical Support Manager - Thru Tubing Intervention, you will be responsible for:
Owning the resolution of post-sales technical customer issues. Level 1,2,3 Technical Support – Resolves post sales Technical Issues.
Working together with high level people from the other business.
Handling standardized project processes.
Working on the basis of predefined contracts and frameworks.
Handling important business clients. Complex processes requiring involvement of many stakeholders both at the client side .
Fuel your passion
To be successful in this role you will:
Have Bachelor's degree (or a high school diploma / GED with demonstrated experience in technical support)
Have minimum 5 years of experience in thru tubing inflates
Have experience in technical Support and customer management
Have demonstrated ability to lead programs / projects.
Have ability to document, plan, market, and execute programs.
Have the ability to coordinate several projects simultaneously.
Work in a way that works for you
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
· Standard working schedule supporting the clients’ needs
Working with us
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out
the best in each other.
Working for you
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
· Contemporary work-life balance policies and wellbeing activities
· Comprehensive private medical care options
· Safety net of life insurance and disability programs
· Tailored financial programs
· Additional elected or voluntary benefits
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