SLS Operations Manager
Do you enjoy being part of a successful team?
Would you like to work for a forward thinking technology company?
Join our Drilling Services Team
We are the leader in well construction and production. Our innovative physical and digital solutions improve efficiency, production and maximize reservoir value.
Partner with the best
To be responsible for Post Sales support of customer issue. This can include repairs (both returns and field), technical support or a field service or other service request. Contributes to the development of an operational year plan for own department activities of the team. Suggests improvements in products, processes and procedures.
The main responsibilities are:
Owning the resolution of post-sales technical customer issues. Level 1,2,3 Technical Support.
Resolving post sales Technical Issues. As the technical depth required to resolve an issue increases, the “level” of skill set increases. For some products 1 individual may handle levels 1,2 and 3 while for other products these may be separate individuals with increasing skill sets.
Working together with people from the business unit. Contacts are under guidance and/or geared towards specifying activities, planning of activities and giving explanations on technical issues.
Handling standardized project processes. Guidelines for choosing the right actions. Some latitude in ways of working and planning.
Handling targeted clients. Works on the basis of predefined contracts and frameworks. Some latitude to deviate from those conditions.
Fuel your passion
To be successful in this role you will:
Have at least Bachelor's degree in Science with geology as a major or Engineering.
Have minimum 15 years of experience in Mud Logging Services
Have proven experience in Drilling Services and Surface Logging service
Have Asset, Inventory & Vendors management background
Have 2 years out of the 10 as an Operations Manager in High Pressure, High Temperature and H2S Environment
Have an excellent oral and written communication skills.
Have an excellent interpersonal and leadership skills.
Have the ability to work independently.
Have an exceptional problem solving skills.
Work in a way that works for you
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
This role is a Full Time Regular, live in country
Working with us
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
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