Job Description
Responsibilities / Duties / Functions Tasks
On boarding new projects and implementing and improving operations and administrative support.
Responsible for ensuring that team understands expectations and consistently meet or exceed KPI’s.
Monitor and assist in training logistics shipment managers to ensure consistent operation and customer service level
Responsible to ensure all logistics jobs are managed properly as per administrative and financial internal procedures and requirements
Assist in development of forms and tools to increase company and operational efficiency
Manage all staff reporting to the position so as to effectively recruit, train, evaluate, motivate, delegate and monitor their activities.
Keep the manager informed of task accomplishment, issues and status
Work closely with Country Managers on vendor selection, management and pricing.
Provide status reporting of team activities against the program plan or schedule
Monitoring, measure and manage performance and service quality of the team
Coordinate meetings with the Global Manager to discuss any type of impediments, needed resources or issues/delays in completing the task.
Monitor the progress of jobs and services throughout the region - Planning, Execution and Billing.
Systematic review of the jobs to identify any challenges before hand and discuss the same with team - Proactive and not reactive
Establish times, places and agendas for planning of the jobs and discuss any challenges with the jobs.
Develop processes, design documentation standards, techniques and tools to support task performance.
Skills
Minimum 5 years Logistics Operations Experience.
Minimum 5 years experience working in an international environment preferred.
Excellent communication and interpersonal skills
Preferred university graduate.
Computer literate (PC applications: Word, Excel, Open office, Windows)
Experience in handling shipments for Middle East, Afghanistan and Iraq
Prior global shipping management experience is highly desirable.
Work Requirement
Multi-task under high-pressure situations with a high sense of urgency.
Strong problem solving skills and the ability to effectively manage others in a team-based environment.
Demonstrated ability to work effectively in a culturally diverse environment.
Interact professionally with other employees, customers and suppliers.
Proactively seeks to self educate on developments in the local and international logistics industry.
Use personal judgement and initiative to develop effective and constructive solutions to challenges and obstacles in logistics operations activity and procedures.
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